September 08, 2023
Subway Relaunches Loyalty Program as QSRs Drive Digital Orders
This week in restaurant news, Subway rethinks its rewards strategy, Chick-fil-A expands its mobile order drive-thru lanes and Whataburger opens its first digital-only location. As restaurants’ economic challenges have stretched...
September 02, 2023
Chanel’s Diner: Where Customers Don’t Go for the Food
Chanel is opening a diner in Williamsburg, Brooklyn — but don’t expect the typical diner-esqe grubs — burgers and french fries, as it wouldn’t be on brand for the fashion...
August 31, 2023
Even Financially Struggling Consumers Continue to Dine Out
Rising menu prices and overall economic pressures may continue to weigh heavy on consumers, but even those who have difficulty getting by are still willing to spring for restaurant meals....
August 29, 2023
Antitrust Chronicle® – Editorial Board Antipasto
Dear Readers, Following tradition, this August 2023 edition of the Antitrust Chronicle features articles from members of the Chronicle’s Editorial Advisory Board. As usual, the Board members draw on...
August 29, 2023
Antitrust in the Age of AI
The increasing pace of technological developments in recent years is profoundly disrupting traditional approaches to antitrust and competition law and regulation. Many jurisdictions around the world, including the EU and...
August 24, 2023
Gen Z Scrimps on Food Quality Amid Restaurant Inflation
Across generations, consumers are loath to trade down to restaurants with lower-quality food, even as prices rise, but PYMNTS research finds that Gen Z is the most willing to compromise...
August 21, 2023
Sweetgreen Taps Chipotle Vets As It Moves Into Midwest
Sweetgreen has reportedly hired two former Chipotle executives to help with its Midwest expansion. Company officials told The Wall Street Journal Monday (Aug. 21) that it had named Michael Kotick, who had been Chipotle’s...
August 18, 2023
Consumers See Restaurants Getting Stingier With Discounts Amid Inflation
As food inflation puts pressure on restaurant margins, consumers have noticed restaurants scaling down their deals and promotions. By the Numbers Of more than 1,800 U.S. consumers PYMNTS surveyed in...
August 14, 2023
Domino’s Delivers Top Mobile Order-Ahead App in Latest Provider Ranking
As restaurants step up their digital investments to secure consumers’ omnichannel loyalty, Domino’s is the big cheese this month in this edition of PYMNTS’ Provider Ranking of Mobile Order Ahead Apps....