January 10, 2024
Unattended: The Payments Technology Shifting the Future of Commerce
Unattended payments technology is about more than just efficiency and convenience — it represents the new face of payments, helping to maintain quality customer experience, service and loyalty. From Nice-to-Have...
January 05, 2024
Papa John’s Pizza Still Tops Provider Ranking of Mobile Order-Ahead...
The new year brings movers, shakers and newcomers to this ranking, as competition is sizzling in the mobile order-ahead realm. This edition of PYMNTS’ Provider Ranking of Mobile Order-Ahead Apps sees not...
December 19, 2023
Robotics Took Center Stage in Restaurants in 2023, Despite Consumer...
Throughout 2023, more restaurants turned to kitchen automation to drive back-of-house efficiency, even as consumers have resisted the increasing automation of the industry. In October, Chipotle announced that it was...
December 13, 2023
Automated Food Preparation Expands Amid Consumer Concerns
Autonomous restaurants are increasingly appearing throughout North America, with several new entrants into the space in the past couple of weeks alone, despite consumers’ hesitations. Fast-casual salad chain Sweetgreen opened...
December 12, 2023
Papa John’s Pizza Rises to the Top in Latest Mobile...
Competition is sizzling in the mobile order-ahead space as more consumers turn to digital to get their meals. It’s a dynamic area, as seen in the latest PYMNTS Provider Ranking of...
December 04, 2023
QSRs Add Hundreds of Kiosks to Increase Efficiency and Check...
Restaurants and solution providers are turning toward self-service kiosks to reduce their labor needs while driving higher-value purchases. Take, for instance, Carrols Restaurant Group, a major quick-service restaurant (QSR) franchisee,...
December 04, 2023
What Electric Vehicles, Impossible Foods and Buy Now, Pay Later...
It seemed impossible. A product that looked like beef, bled like beef, and cooked like beef made entirely out of plants. But Impossible Foods and its founder, Patrick Brown, had...
November 27, 2023
Without Better Tech, Restaurants Could Lose Digital-Savvy Diners, Says Curbit...
As restaurants become increasingly digital, the industry is facing the same challenges that some of the world’s largest businesses faced when they first became reliant on technology. One key challenge...
November 24, 2023
Restaurants Go All-In on Smart Digital, but Consumers Remain Wary
Restaurants are increasingly adopting automation, artificial intelligence (AI) and robots across all areas of operation, but these efforts are not always a surefire hit. A Chick-fil-A in Valrico, Florida, for...