December 18, 2023
White Castle: QSR Voice AI Will See ‘Rapid Advance’ in...
In 2024, voice automation will continue to rapidly gain traction in the restaurant industry, boosting drive-thru efficiency and better meeting consumer demand for the channel, according to White Castle’s Jamie...
December 08, 2023
McDonald’s Taps Generative AI as Restaurants Turn to Automation
McDonald’s is tapping Google Cloud’s generative artificial intelligence (AI) tools as restaurants increasingly integrate the technology into more parts of their business. The quick-service restaurant (QSR) giant announced Wednesday (Dec. 5)...
December 08, 2023
The AI Revolution in Retail: Opportunities and Risks
The rise of large language models (LLMs) like ChatGPT has thrust generative artificial intelligence (AI) into the driver’s seat of retail technologies, prompting brands across industry subsegments to reassess their...
December 07, 2023
SoundHound Pays $25 Million for Restaurant AI Firm SYNQ3
SoundHound is acquiring SYNQ3, a company providing restaurants with voice artificial intelligence (AI). “The deal will make SoundHound the preeminent U.S. provider of voice AI for restaurants, significantly extending its market reach by an...
December 07, 2023
77% of Retailers Rank Generative AI as the Most Impactful...
The rise of large language models (LLMs) such as ChatGPT has thrust generative artificial intelligence (AI) into the driver’s seat of retail technologies, prompting brands across industry subsegments to reassess...
December 06, 2023
15% of Consumers Buy Online to Control Time Spent Shopping
Online retail subscriptions have revolutionized the way consumers shop, providing convenience and personalized experiences that cater specifically to individual preferences and needs. This shift in shopping habits presents an opportunity...
November 29, 2023
Humanity-First Corporate Structures Highlight AI’s Growing Mind-Body Problem
The companies developing the newest generational artificial intelligence (AI) tools are hoping to change the world. Some of them are even trying to change the way that businesses are governed. ...
November 28, 2023
Restaurants Add New Fees to Drive Employee Retention Amid Inflation
As restaurants look for ways to drive employee satisfaction amid inflation, tips are not the only added payments that operators are leveraging. In an interview with PYMNTS, Chef Ana Castro...
November 28, 2023
Amazon’s Black Friday Football Kicks Off QR Code Retail Renaissance
No doubt you’ve gotten them in the mail: QR codes from local and national merchants. The codes contain a wealth of information, and offer to unlock special promotions and deals...
