Search results for "subscriptions"

March 26, 2024
Discount Refill Subscribers Demand Flexibility

Across retail subscribers, those who participate in discount refill programs are disproportionately likely to demand the option to switch it up when they need to, PYMNTS Intelligence research reveals. By...


March 26, 2024
Coupang Eats Taps Free Delivery Subscription Model as Aggregators Drive...

Coupang has become the latest to offer a fee-free fulfillment subscription through its on-demand delivery aggregator — a move that comes as key players in the space around the world turn...


March 22, 2024
Paid Subscriptions Credited for Spike in Recorded Music Revenues

Global recorded music revenues exploded in 2023, thanks mainly to a surge in paid streaming subscribers. According to The IFPI Global Music Report, revenues from recorded music worldwide were up...


March 22, 2024
Into the Vault: Optimizing Payments

Customer payment data is in many ways a merchant’s most valuable asset, offering key insights into consumer habits and transactional patterns. However, this data also contains sensitive payment information, posing...


March 21, 2024
Antitrust Suit Alleges Apple ‘Inhibits’ Cross-Platform Digital Wallets

Among the allegations contained in the U.S. government’s antitrust suit against Apple — as the tech giant is accused of acting as an anti-competitive monopoly in the smartphone market: Apple,...


March 21, 2024
DOJ and Multiple States Sue Apple, Accusing Monopolistic Behavior

The US Justice Department, along with over a dozen states, has initiated a groundbreaking antitrust lawsuit against tech giant Apple. The lawsuit, filed on Thursday, alleges that Apple has unlawfully...


March 20, 2024
Chewy Leverages Autoship Subscription to Gain Share From Brick-and-Mortar

As online retail subscriptions gain share from physical stores, Chewy is leveraging its Autoship auto-fill program to win customers from its more traditional competitors. The company shared in a letter...


March 20, 2024
Diverse Product Selection Key for D2C Success, Says Grove CEO

As direct-to-consumer (D2C) brands look to win customers’ loyalty in an increasingly crowded eCommerce landscape, Grove Collaborative contends that those that can meet more of consumers’ day-to-day needs have a better shot...


March 20, 2024
The European Commission Fines Apple 1.84 Billion Euros and Spotify...

By: Randy Picker (Pro Market) On March 4, the European Commission imposed a fine of 1.84 billion euros on Apple for exploiting its dominant position by enforcing anti-steering provisions on...


Resolving Failed Payments for a Successful 2023
Subscription merchants that fail to offer multiple ways for consumers to buy their products will see their sales take a hit, says Bean Box CEO Matthew Berk. Only giving consumers one way to buy and pay is a key driver of voluntary churn, especially in these times. Read the “Subscription Commerce Tracker®,” a collaboration with Vindicia, for more.
A Household Supply Deep Dive
42% of Consumers With Retail Subscriptions Shop Less Often at Physical Stores Retail subscriptions are changing the shopping landscape, and nearly one-third of subscribers purchase most or all items using scheduled or auto-fill subscriptions. PYMNTS Intelligence’s latest study of 2,011 consumers and 188 retail subscription merchants, “The Replenish Economy: A Household Supply Deep Dive,” a collaboration with sticky.io, details the replenish economy and its impact on in-store shopping habits.