April 12, 2024
Personalized Emails Are Key to Winning Persuadable Shoppers’ Loyalty
When it comes to winning the loyalty of shoppers who can be persuaded by personalized offers, PYMNTS Intelligence research reveals, email proves to be a key tool for merchants. By...
April 12, 2024
Self-Service Confronts Big Issues to Meet Consumer Demand
Across restaurants, grocers and nongrocery retailers, self-service is gaining ground, and merchants are making smarter choices about how they apply it. Take the restaurant industry, where a key concern is...
April 12, 2024
Walmart Aims to Regain Healthcare Lead Over Amazon
With Amazon having just recently pulled ahead of Walmart in health and wellness, the latter is looking to regain its lead by expanding its presence in the space. The retailer is adding 18 more...
April 11, 2024
Amazon CEO Shareholder Letter Goes Big on AI and AWS
Amazon CEO Andy Jassy published his 2023 Letter to Shareholders Thursday (April 11), outlining how the company is changing and its goals for the future. It’s a 28-minute read by Amazon’s own count. If you...
April 11, 2024
AI Big Tech Investments Spark UK Antitrust Concerns
The United Kingdom’s Competition and Markets Authority (CMA) has raised concerns over the investments in artificial intelligence (AI) by leading technology firms, including Alphabet’s Google, Apple, and Microsoft. According to a...
April 11, 2024
Half of Amazon Spring Sale Shoppers Bought Health and Beauty...
To further increase its already substantial share of the retail market, last month Amazon announced its first Big Spring Sale. The sale ran from March 20 to March 25, and although the eCommerce...
April 10, 2024
More Consumers Would Pay With Venmo If They Understood It
For account-to-account (A2A) payment providers, PYMNTS Intelligence research finds, education continues to present a huge barrier to adoption. By the Numbers A2A payments, which bypass the middleman to move money...
April 10, 2024
Paramount Integrates Commerce as Media Giants Compete With TikTok Shop
With social apps leading the charge in shoppable content, more traditional entertainment companies such as Paramount are seeking new solutions to hold their own amid the rise of commerce-integrated media....
April 10, 2024
DOJ Investigates AI Firms with Shared Board Members
The Justice Department is closely examining the artificial intelligence sector for potential antitrust violations. The investigation is focused, as reported by Bloomberg, on whether AI companies have overlapping executives or directors,...
