April 26, 2024
Customer Data, Technology Unlock Profitability Amid Uncertainty
Companies can leverage customer data and use technology to prosper in uncertain times, i2c Global Head of Operations John Bresnahan writes in the new PYMNTS eBook, “The Implications of Uncertainty.”...
April 25, 2024
Robo-Forklifts Rev Up Walmart’s Warehouses
In Walmart’s sprawling distribution centers, a quiet change is underway. The retail behemoth is preparing to deploy a fleet of 19 autonomous electric forklifts across four of its facilities, marking a significant step forward in integrating...
April 25, 2024
Microsoft: Unlocking AI Benefits Will Require Cultural Changes for Enterprises
Digital transformation is the name of the game — and that’s great news for Microsoft. The company, which reported its Fiscal Year 2024 Q3 earnings results on Thursday (April 25), has...
April 25, 2024
Alphabet Q1 Earnings Focus on AI Monetization
Come for the comments about AI. Stay for the earnings call. That will most likely be the pattern of big tech earnings over the next two weeks as companies prioritize...
April 25, 2024
American Airlines Marks Record Quarter Amid Corporate Travel Snapback
Business travel is on a steady ascent, aligning with the resurgence observed in the leisure travel sector over the past three years. On Thursday (April 25), American Airlines announced a record...
April 24, 2024
Stripe Co-Founders Say They’re Building ‘Software-Defined Financial Services’
Today’s customers of the FinTech industry are no longer asking just for ways to accept online payments; they’re asking for “software-defined financial services.” So said Stripe co-founders Patrick Collison and John Collison Wednesday (April 24) during...
April 24, 2024
ComplyAdvantage Buys Golden to Bolster Financial Crime Fighting Tool
Financial crime intelligence provider ComplyAdvantage has acquired tech company Golden. As ComplyAdvantage noted in a Wednesday (April 23) news release sent to PYMNTS, Golden is “automating the construction of one of the world’s...
April 23, 2024
AI to Boost Weather Forecasts, Businesses Hope for Profits
Advancements in artificial intelligence (AI) may drastically improve the accuracy of weather predictions, potentially increasing profits for businesses that rely on forecasting. Google has introduced a new AI model capable of...
April 23, 2024
Bite-Sized AI: Why Smaller Models Like Microsoft’s Phi-3 Are Big for Business
Smaller artificial intelligence (AI) models, like Microsoft’s recently unveiled Phi-3-mini, are proving that bigger isn’t always better for business applications. These lightweight, efficient models can tackle content creation and data analysis without the hefty computational requirements...
With more than two-thirds of CFOs citing payment delays as a problem for their firms in the last six months, nine in 10 companies wish to expand their investment in AR automation to accelerate order processing, reduce invoicing errors and expedite payments. In the “Working Capital Tracker®,” a collaboration with Billtrust, PYMNTS Intelligence explains why the demand for AR automation is growing and what’s at stake for companies that opt out of this trend.
Although authorized party fraud accounts for only 37% of FIs’ fraud losses in dollars, these types of attacks are the most likely to impact customer satisfaction and retention — something FIs cannot overlook. PYMNTS Intelligence’s latest 29-page report, “Leveraging AI and ML to Thwart Scammers,” a collaboration with Hawk, contains 8 charts of proprietary data examining the role of ML and AI to help keep fraudsters from getting the upper hand