Search results for "loyalty"

October 16, 2023
50% of Loyal Subscribers Are Young Consumers With Multiple Subscriptions

The retail subscription industry has experienced significant growth in recent years, with providers offering a wide range of subscription models to cater to evolving consumer preferences.  In “The Impact of...


October 13, 2023
Wine Subscribers Seek Out the Personal Touch

As wine subscriptions and other alcoholic beverage services look to secure consumers’ loyalty, products personalization is key, PYMNTS Intelligence reveals. By the Numbers For the June edition of “Subscription Commerce...


October 13, 2023
JPMorgan Chase Card Spending Grows 8% as Consumers Draw Down...

Banking juggernaut J.P. Morgan Chase reported earnings on Friday (Oct. 13) that showed resilient card spending, but a drawdown of deposits and a gradual uptick in charge-offs. Earnings supplementals show that...


October 13, 2023
Kroger Says Meal Subscription Will Take Share From Restaurants

As consumers seek out more convenient meal options, Kroger’s new Tempo heat-and-eat meal subscription service sees the opportunity to gain share from restaurants, grocers and meal kits. In an interview...


October 13, 2023
Amazon Prime Members Bagged $1 Billion in October Deal Day...

This week, Amazon and Walmart have been locked in intense competition, each striving to secure the loyalty and spending of shoppers.   On Wednesday (Oct 11), Amazon concluded its Prime Day...


October 12, 2023
Wells Fargo Expands Availability of Digital Financial Advice Services

Wells Fargo has expanded the availability of its personalized digital financial advice and planning services, known as LifeSync, to all its consumer customers. LifeSync was initially launched earlier this year for Wealth and...


October 12, 2023
Domino’s: Pickup Sales Continue to Rise as Delivery Falls

With consumers continuing to feel the impact of years of inflation, Domino’s Pizza is seeing the trend of preferring more budget-friendly restaurant ordering channels continue. The quick-service restaurant (QSR) giant,...


October 11, 2023
Uber Eats Announces Multi-Store Ordering in Bid for Consumer Loyalty

With leading restaurant aggregators offering roughly interchangeable services, Uber Eats is expanding its capabilities with the addition of Multi-Store Ordering to stand out to consumers.  The company announced Wednesday (Oct....


October 11, 2023
Budget Airlines Face Challenges as Post-Pandemic Travel Boom Slows

A two-year, post-pandemic boom in travel is reportedly showing signs of slowing down. This new trend is having a mixed impact on airlines, with budget airlines bearing the brunt of...


Expanding Payments Choice
Automotive Loyalty Gets Boost With Real-Time Digital Disbursements Seventy-five percent of car buyers favor brands that offer rewards, with a similar percentage (74%) favoring digital payments. In the latest edition of the “Expanding Payments Choice Playbook Series,” a collaboration with Onbe, PYMNTS examines the critical role digital rewards and incentives now play in facilitating a true end-to-end digital car-buying experience.
The 2022 Restaurant Digital Divide: Restaurant Customers React To Rising Costs, Declining Service
Study Finds Millennials Trade Food, Restaurant Quality to Keep Eating Out  The 2022 Restaurant Digital Divide: Restaurant Customers React To Rising Costs, Declining Service” surveys 2,378 restaurant patrons about their dining habits and finds that millennials and Gen Z consumers are willing to trade both food and restaurant quality to avoid eating at home.