Salesforce Implements Additional Job Cuts in Irish Offices


Salesforce has laid off about 50 sales and customer success employees in its Irish offices.

These job cuts were made Wednesday (Aug. 2) and are in addition to a 10% reduction of the companywide staff announced earlier this year, Bloomberg reported Wednesday.

Reached for comment by PYMNTS, a Salesforce spokesperson confirmed the report and said in an emailed statement: “As part of an ongoing effort to ensure we always have the right resources in place to meet the needs of our customers, we are working through some changes to some of our sales and customer success teams.”

The elimination of more employees across its workforce than previously anticipated reflects the company’s intensified focus on profitability, according to the Bloomberg report.

President and Chief Operating Officer Brian Millham said in March that the company has considered making more job cuts to make the business more efficient, per the report. A spokesperson told Bloomberg on Wednesday that the company declined to comment on other regions or divisions that could potentially see additional cuts.

Salesforce announced its plans to cut 10% of its staff companywide, or 8,000 positions, in January.

A month earlier, in December 2022, the company pointed to the slowdown in spending that has been noted by other software providers as well. Millham said at the time, during an earnings call: “Certainly, the buyer environment has changed out there in the market. It’s become more measured.”

CEO Mark Benioff echoed that sentiment in a Jan. 4 letter to employees announcing the companywide cuts: “Our customers are taking a more measured approach to their purchasing decisions.”

The past month has seen additional workforce reductions in the tech and FinTech sectors.

For example, Freightos, a booking and payment platform for the international freight industry, said on July 11 that it is reducing its headcount by 13%, or about 50 employees, as part of its plan to cut costs and boost efficiency.

A day earlier, on July 10, FinTech company Payoneer Global announced it plans to reduce its 2,000-employee workforce by 9% by the end of the third quarter.

A week before that, on July 3, it was reported that Australian buy now, pay later (BNPL) provider Zip was cutting 20% of its staff as part of a continuing effort to streamline its operations.