Salesforce

Salesforce Eyes $2 Billion Acquisition of AI-Powered Platform Listen Labs

Salesforce Eyes $2 Billion Acquisition of AI-Powered Platform Listen Labs
Salesforce Eyes $2 Billion Acquisition of AI-Powered Platform Listen Labs
September 09, 2026  |  Artificial Intelligence

Salesforce has been in talks to acquire Listen Labs, an artificial intelligence-powered customer research platform, for about $2 billion, Business Insider reported Wednesday (Sept. 9),...

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OpenAI Lets Some Customers Pay Only When AI Performs
OpenAI Lets Some Customers Pay Only When AI Performs
August 31, 2026  |  Artificial Intelligence

OpenAI has reportedly begun giving some major customers a new payment option. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

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Brunello Cucinelli Builds a Different Store for Every Shopper
Brunello Cucinelli Builds a Different Store for Every Shopper
August 11, 2026  |  eCommerce

Brunello Cucinelli replaced its traditional eCommerce site on Jan. 21 with a platform that builds a different shopping experience for each visitor rather than routing...

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SMBs Swap Pricey SaaS Contracts for AI-Built Apps
SMBs Swap Pricey SaaS Contracts for AI-Built Apps
July 08, 2026  |  Artificial Intelligence

For two decades, buying enterprise software meant accepting a vendor’s feature set, paying per seat and hiring specialists to manage the platform. For small businesses,...

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Salesforce Debuts Agentic Tool to Automate Financial Busywork
Salesforce Debuts Agentic Tool to Automate Financial Busywork
June 18, 2026  |  Artificial Intelligence

Salesforce introduced new agentic artificial intelligence tools for financial advisers, according to a Thursday (June 18) press release provided to PYMNTS. Get the Full Story...

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Salesforce Increases AI Agent Focus With $3.6 Billion Fin Deal
Salesforce Increases AI Agent Focus With $3.6 Billion Fin Deal
June 15, 2026  |  Partnerships

Salesforce is set to acquire AI customer service platform Fin for $3.6 billion. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

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Salesforce CEO Defends AI Ads as Standard Tech Marketing
Salesforce CEO Defends AI Ads as Standard Tech Marketing
May 22, 2026  |  Artificial Intelligence

Salesforce is promoting in its marketing content artificial intelligence (AI) features that are not yet fully deployed by its clients, Bloomberg reported Friday (May 22). Get...

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Enterprises Look Beyond Token Counts to Measure AI
Enterprises Look Beyond Token Counts to Measure AI
May 12, 2026  |  Artificial Intelligence

Inside some of Amazon’s engineering teams this spring, the goal wasn’t to ship faster or close more tickets. It was to rack up tokens. Get...

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