Salesforce

Salesforce Reportedly Cuts 1,000 Jobs While Adding AI Salespeople
Salesforce Reportedly Cuts 1,000 Jobs While Adding AI Salespeople
February 04, 2025  |  Personnel

Salesforce is reportedly eliminating over 1,000 jobs while hiring staff to sell its artificial intelligence products. Workers who are displaced will be able to apply...

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Salesforce Wants to Jumpstart Retail Innovation With POS Built on GenAI
Salesforce Wants to Jumpstart Retail Innovation With POS Built on GenAI
January 29, 2025  |  POS Innovation

Retailers, particularly post-COVID, are operating in a world where the lines between physical and digital commerce have permanently blurred. Consumers no longer see channels; they...

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Anthropic CEO Sees AI-Powered Advances Doubling Human Lifespans
Anthropic CEO Sees AI-Powered Advances Doubling Human Lifespans
January 23, 2025  |  artificial intelligence

Anthropic CEO Dario Amodei said Thursday (Jan. 23) that accelerated advances in artificial intelligence (AI), particularly in biology, can lead to a doubling of human...

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Move Over, Chatbots: Agentic AI Is Here to Run Retail
Move Over, Chatbots: Agentic AI Is Here to Run Retail
January 10, 2025  |  artificial intelligence

Tech companies are rolling out artificial intelligence (AI)-powered retail solutions that mark a shift from the generative AI boom of recent years to the agentic...

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Salesforce to Launch AI Agents and Cloud-Based POS for Retailers
Salesforce to Launch AI Agents and Cloud-Based POS for Retailers
January 10, 2025  |  Artificial Intelligence

Salesforce is set to release two new artificial intelligence-powered tools for retailers. One tool will make it easier for retailers to build AI agents, while...

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Salesforce: 28% Uptick in Returns Could Dampen Record Holiday Spending
Salesforce: 28% Uptick in Returns Could Dampen Record Holiday Spending
January 06, 2025  |  Retail

Artificial intelligence (AI) helped holiday sales reach record levels this year, new Salesforce data shows. However, the company said in a report issued Monday (Jan....

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AI’s Leap Year: Smarter, Sharper and Ready to Reshape Everything
AI’s Leap Year: Smarter, Sharper and Ready to Reshape Everything
December 31, 2024  |  Artificial Intelligence

Silicon Valley’s artificial intelligence powerhouses staked their tech claims in 2024, rolling out AI models that solved increasingly complex problems. The latest systems from OpenAI,...

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Saks Promises ‘Innovation and Growth’ After Completing Neiman Marcus Acquisition
Saks Promises ‘Innovation and Growth’ After Completing Neiman Marcus Acquisition
December 24, 2024  |  Retail

Saks Global has completed its previously announced acquisition of Neiman Marcus Group for a total enterprise value of $2.7 billion. This acquisition brings together the...

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AI Giants Race to Deploy Digital Customer Service Agents
AI Giants Race to Deploy Digital Customer Service Agents
October 24, 2024  |  artificial intelligence

Microsoft’s rollout of autonomous artificial intelligence (AI) agents marks one of Big Tech’s boldest pushes yet to unleash software that can independently handle customer service...

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