BNPL's Wide-Ranging Impact on Consumers and Merchants

40% of BNPL Users Abandon Carts If It's Not Offered at Checkout Merchants that want to cash in on conversion take note: Four in 10 BNPL users are likely to delay or cancel a purchase or opt for a cheaper product if BNPL options are unavailable, according to PYMNTS’ latest study of 3,177 U.S. consumers, “The Credit Accessibility Series: BNPL’s Wide-Ranging Impact on Consumers and Merchants,” a collaboration with Sezzle.
Inside the June Study
  • 43%: Portion of consumers who would delay a purchase or opt for a cheaper product if BNPL were unavailable
  • 20%: Share of consumers living paycheck to paycheck with issues paying bills who identify as BNPL users
  • 28%: Portion of consumers for whom the no- or low-interest rate feature is an important factor in choosing to use BNPL

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    Sezzle The Credit Accessibility Series

    Unexpected Expenses and the Demand for External Financing Solutions
    Declining Purchasing Power Pushes Consumers to Improve Credit Scores
    Economic Malaise Exacerbating U.S. Consumer Debt Levels
    How Consumers Use Overdrafts
    The Credit Insecure Need More Education
    How Credit Insecurity is Changing U.S. Consumers’ Borrowing Habits