Unexpected Expenses and the Demand for External Financing Solutions

Credit-Marginalized Consumers Turn to High-Interest Credit to Cover Emergency Expenses

Credit-marginalized consumers — those who have been rejected for at least one credit product in the past year — are 47% more likely than average to have faced an unexpected expense, and they were more than twice as likely to turn to high-interest credit products to cover the costs, according to PYMNTS Intelligence’s latest study of 2,521 consumers, “The Credit Accessibility Series: Unexpected Expenses and the Demand for External Financing Solutions,” a collaboration with Sezzle.

Inside the December Report
  • 81%: Portion of credit-marginalized consumers who faced unexpected costs in the past year also experienced further credit issues as a result
  • 7%: Share of consumers who use BNPL to pay for unexpected expenses
  • 30%: Portion of consumers who had their credit scores decline because of facing unexpected expenses

    First Name*

    Last Name*

    Title*

    Company*

    Country*

    Work Email*

    BY COMPLETING THIS FORM, I HAVE READ AND ACKNOWLEDGED THE TERMS AND CONDITIONS.