Baby Boomers

Only 41% of Baby Boomers Know Their Health Insurance Features and Benefits
Only 41% of Baby Boomers Know Their Health Insurance Features and Benefits
September 01, 2023  |  Healthcare

The complexities of insurance coverage for baby boomers and seniors can often be overwhelming, leading to confusion and difficulties in navigating a friction-filled healthcare system....

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Payments Disconnect: 80% of Billers Offer in-Person or Mail Payments While Consumers Prefer Digital
Payments Disconnect: 80% of Billers Offer in-Person or Mail Payments While Consumers Prefer Digital
August 31, 2023  |  Payment Methods

In today’s digital age, consumers have varied payment preferences when it comes to paying their bills and are increasingly looking for convenient and efficient ways...

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Boomers Barely Use BNPL, but Make Large Purchases When They Do
Boomers Barely Use BNPL, but Make Large Purchases When They Do
August 16, 2023  |  Consumer Insights

Compared to other generations, the share of baby boomers and seniors who use buy now, pay later (BNPL) options barely makes a blip. The same...

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Millennials Flock to Digital Wallets but Boomers Are More Cautious
Millennials Flock to Digital Wallets but Boomers Are More Cautious
August 01, 2023  |  Mobile Wallets

As consumers across age groups adopt mobile wallets, some generations are engaging with the technology in many different aspects of their lives, while others are...

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Why Seniors’ Surprisingly Strong Spending Power Starts at Home
Why Seniors’ Surprisingly Strong Spending Power Starts at Home
July 25, 2023  |  Consumer Finance

Paid-off homes and higher savings cushions could be behind the elder generation’s purchasing abilities. Even as they ease out of their peak earning power, baby...

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The Great Remote Workforce Divide Gets Wider
The Great Remote Workforce Divide Gets Wider
July 11, 2023  |  Consumer Insights

This next installment of PYMNTS’ mini-series on consumer behaviors popularized during the pandemic demonstrates that workers may be in no rush to return to the...

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Savings Cushion Keeps Financially Secure Consumers Spending
Savings Cushion Keeps Financially Secure Consumers Spending
July 05, 2023  |  Consumer Insights

The paycheck economy faces many challenges. But a deeper dive into the data shows that non-paycheck-to-paycheck consumers — representing about 40% of the population —...

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BNPL Isn’t Just for School Kids, and Retailers Love It
BNPL Isn’t Just for School Kids, and Retailers Love It
June 22, 2023  |  Buy Now Pay Later

Buy now, pay later (BNPL) isn’t just for school kids. While the payment solution has thrived among a cohort of consumers who don’t have credit...

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Healthcare Providers Challenged to Improve Digital Experience as Baby Boomers and Seniors Go Online
Healthcare Providers Challenged to Improve Digital Experience as Baby Boomers and Seniors Go Online
June 08, 2023  |  Healthcare

The image of a tech-averse older consumer not understanding or being interested in using digital tools to manage their healthcare is a relic of the...

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