Failed Payments

Online Merchants Say Outsourcing Fraud Prevention Impacts Payments Success
Online Merchants Say Outsourcing Fraud Prevention Impacts Payments Success
April 04, 2024  |  Fraud Prevention

For online merchants, winning the high-stakes battle against fraud and cybersecurity breaches is critical to survival. PYMNTS Intelligence finds that 82% of U.S. eCommerce players...

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eCommerce Merchants Fail to Connect Failed Payments and Fraud
eCommerce Merchants Fail to Connect Failed Payments and Fraud
March 08, 2024  |  Fraud Prevention

Despite the many fraudsters on the prowl seeking to exploit any vulnerabilities they can find in the payments ecosystem, only about one-third of eCommerce merchants...

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Nearly 60% of Firms Say Failed Payments Are Expensive to Track and Resolve
Nearly 60% of Firms Say Failed Payments Are Expensive to Track and Resolve
February 23, 2024  |  Digital Payments

False declines, which cause friction in the payment process, have a detrimental effect on transaction success rates and discourage customers from returning.  According to findings...

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Failed Cross-Border Payments Cost US Merchants an Estimated $3.8B
Failed Cross-Border Payments Cost US Merchants an Estimated $3.8B
February 21, 2024  |  Cross-border Payments

Many U.S. eCommerce merchants prioritize international markets, but see higher failed payment rates in cross-border transactions than in domestic ones. These payment failures significantly impact...

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56% of eCommerce Firms Lack the Right Tools to Fix Failed Payments
56% of eCommerce Firms Lack the Right Tools to Fix Failed Payments
February 01, 2024  |  eCommerce

Imagine a consumer attempting to make a purchase, only to get rejected at checkout. This was not because of money problems or fraud, but due...

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Failed Payments in Cross-Border Sales Is an Unresolved Problem
Failed Payments in Cross-Border Sales Is an Unresolved Problem
January 22, 2024  |  eCommerce

Online commerce carries a number of risks related to digital fraud and payment failure that can result in lost sales and an erosion of brand...

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More Than 80% of Firms Struggle to Discover What Causes Failed Payments
More Than 80% of Firms Struggle to Discover What Causes Failed Payments
January 18, 2024  |  Security & Fraud

Firms know that failed payments damage their reputation, lead to customer churn and increase staff workload. Failed payments ultimately translate into a loss of sales...

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Two-Thirds of Merchants Ignore Potential Fraud as a Cause of Failed Payments
Two-Thirds of Merchants Ignore Potential Fraud as a Cause of Failed Payments
January 11, 2024  |  Fraud Prevention

Many eCommerce merchants fail to connect the dots between fraud detection and failed payments. In fact, just one-third of merchants employ mechanisms that detect potential...

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Top-Performing Subscription Merchants Recover 60% of Failed Payments
Top-Performing Subscription Merchants Recover 60% of Failed Payments
December 28, 2023  |  Subscriptions

Subscription companies lose an average of 9% of sales to failed payments. However, the top-performing merchants recover 60% of failed payments, saving ones that would...

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