loyalty programs

73% of Card Users Say They Prefer Cards with Linked Offers — But Just 41% Used Them
73% of Card Users Say They Prefer Cards with Linked Offers — But Just 41%...
September 15, 2023  |  Loyalty & Rewards

Most consumers shop with brands and merchants where they are members of a loyalty or rewards program. Moreover, 4 in 10 consumers prefer cards with...

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Visa Canada Appoints Dan Iwachiw as Head of Products
Visa Canada Appoints Dan Iwachiw as Head of Products
August 31, 2023  |  Personnel

Visa Canada announced in an email Thursday (Aug. 31) to PYMNTS that Dan Iwachiw is now the vice president and head of Canada Products. An industry veteran with...

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Expedia Sees 15% Gain in Active Loyalty Members but Booking Growth Slows
Expedia Sees 15% Gain in Active Loyalty Members but Booking Growth Slows
August 03, 2023  |  Earnings

Expedia’s second-quarter results showed gains in loyalty membership, a surge in B2B contributions as travel is becoming more affordable amid a pullback in pricing. But...

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Chipotle Looks to Personalization to Boost Rewards Members’ Engagement
Chipotle Looks to Personalization to Boost Rewards Members’ Engagement
July 26, 2023  |  Earnings

As Chipotle looks to grow its already significant base of loyal customers, the brand is turning to personalized messaging to boost engagement.  The fast-casual giant,...

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Domino’s Counterbalances Uber Eats Deal With Loyalty Relaunch
Domino’s Counterbalances Uber Eats Deal With Loyalty Relaunch
July 24, 2023  |  Earnings

Following its decision to finally get on Uber Eats’ marketplace, Domino’s Pizza is stepping up its efforts to maintain engagement through its direct channels by offering...

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Are Loyalty Programs a Profit Center or Cost Center? 
Are Loyalty Programs a Profit Center or Cost Center? 
June 26, 2023  |  Loyalty & Rewards

Brands, retailers, and solution providers are increasingly focusing on loyalty programs to not only encourage repeat purchases but also gather valuable, first-party data. However, it...

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Can Loyalty Programs Save Struggling Retailers From Bankruptcy?
Can Loyalty Programs Save Struggling Retailers From Bankruptcy?
April 20, 2023  |  Retail

In the pandemic era, loyalty programs proved to be an effective strategy to retain customers even while maintaining physical distance. However, with in-store experiences making...

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Smaller QSRs Want Turnkey Loyalty Programs — But Are They Ready?
Smaller QSRs Want Turnkey Loyalty Programs — But Are They Ready?
March 28, 2023  |  Restaurant innovation

Independent and smaller chains new to rewards offerings may find themselves overwhelmed trying to go it alone.  For most restaurants, the pandemic was just the...

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