Australia’s Pay.com is launching in the U.S. as PayRewards after raising $28 million in a Series E round, bringing its total capital raised to $70...
Starbucks overhauled its rewards program in this month, and customers noticed immediately. The coffee chain replaced its long-standing structure with a three-tier membership system sorting...
Technology has long shaped how people order meals, but in 2026 it is beginning to govern how restaurants define value. That is the central finding...
Starbucks is preparing to launch an updated version of its loyalty rewards program. Beginning March 10, the coffee chain will offer a three-tiered rewards structure, with...
United Airlines grew its loyalty revenue by promoting loyalty rather than rewards, an executive said Wednesday (Jan. 21) during the company’s fourth quarter earnings call....
Watch: How Smart Basket Redesigns the Economics of Loyalty Brands and merchants are competing for consumer attention in an environment flooded with offers, ads and...
For years, loyalty followed credit, but new data shows that rewards are now chasing spending habits shaped by caution rather than leverage. That is the...
Watch more: Digital Shift: FIS, David Keenan Loyalty used to be emotional — a bond forged between a shopper and a brand. Today, it feels...