loyalty programs

1 in 3 Restaurant Customers Want Card-Linked Rewards
1 in 3 Restaurant Customers Want Card-Linked Rewards
December 06, 2023  |  Consumer Insights

As restaurants and aggregators alike look to drive adoption, PYMNTS Intelligence suggests that card-linked offers can go a long way. By the Numbers The October...

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Merchants Eye Embedded, Flexible Rewards to Keep Transactions Flowing
Merchants Eye Embedded, Flexible Rewards to Keep Transactions Flowing
December 04, 2023  |  Loyalty & Rewards

For forward-thinking merchants eyeing new ways to keep the transactions flowing, to keep consumers opening their wallets and wielding cards, new approaches to rewards may...

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Brands Target Families With Children to Boost Cross-Sales and Loyalty
Brands Target Families With Children to Boost Cross-Sales and Loyalty
November 29, 2023  |  Loyalty & Rewards

Families with children constitute the largest group of consumers with merchant or store credit cards — more than millennials, baby boomers, childless couples or high-income...

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Instacart Drives 25% Increase in Loyalty Member Purchases With Rewards
Instacart Drives 25% Increase in Loyalty Member Purchases With Rewards
November 08, 2023  |  Earnings

Instacart is integrating with merchants’ loyalty programs to outcompete rival aggregators on deals and discounts.   The San Francisco-based grocery aggregator shared in a letter to shareholders Wednesday...

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Wendy’s Sees $1.8 Billion Full-Year Digital Opportunity Amid Loyalty Growth
Wendy’s Sees $1.8 Billion Full-Year Digital Opportunity Amid Loyalty Growth
November 02, 2023  |  Earnings

Wendy’s is tapping loyalty offers and late-night delivery hours to drive digital engagement and in turn to boost sales overall. The quick-service restaurant (QSR) giant,...

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Consumers’ Love of Cash Back Offers Merchants Opportunity to Increase Store Card Use
Consumers’ Love of Cash Back Offers Merchants Opportunity to Increase Store Card Use
October 30, 2023  |  Loyalty & Rewards

For merchants looking to enhance customer engagement and maintain a competitive edge in a highly competitive market, loyalty programs are a vital asset. In fact,...

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Noodles & Co. Increases In-Store Digital Check-In 20%, Says CMO
Noodles & Co. Increases In-Store Digital Check-In 20%, Says CMO
October 23, 2023  |  Restaurant innovation

As restaurants look to gain a comprehensive understanding of their customers’ behavior across channels, Noodles & Company is focused on linking in-store transactions back to...

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Will H&M’s New Return Fee Drive the Loyalty It’s Looking For?
Will H&M’s New Return Fee Drive the Loyalty It’s Looking For?
September 22, 2023  |  Retail

A growing number of retailers have introduced fees for online returns, and whenever a retailer adopts this strategy, it typically elicits a robust response from...

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How Personalized Card Reward Programs Are Driving Customer Loyalty
How Personalized Card Reward Programs Are Driving Customer Loyalty
September 19, 2023  |  Loyalty & Rewards

Card reward programs are proving to be highly effective in building customer loyalty across industries, especially the travel sector, which is roaring back after several...

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