The pandemic has affected few businesses as dramatically as those in the restaurant sector. Many players in the quick-service restaurant (QSR) industry have spent the...
QSR customers are back to ordering and dining in-person, but they’re expecting more than old-fashioned ordering methods. In the Order To Eat Tracker, Sonic’s Kim...
Quick-service restaurants (QSRs) have learned to adapt quickly during the pandemic, with many pivoting to contactless ordering and payment tools to keep their customers safe...
Consumers flocked to delivery services during the pandemic’s early days as public health guidelines drove meal ordering online. Seamless delivery services have become critical to...
QSRs increasingly juggle the needs of dine-in customers with the need to satisfy digital and in-store customers. In the Order To Eat Tracker, John Haggai...
Online meal ordering hit the market years ago, but COVID precautions and restrictions drove an influx of consumers to digital channels to satisfy their cravings....
Food delivery aggregators were once considered rarities reserved for special occasions, primarily used by young, tech-savvy consumers, but they have fast become a staple in...
Aggregators: can’t live with them, can’t live without them. QSRs are more focused now about how to use them to add incremental revenue while at...