The age of easy clothing returns is coming to an end. A report Tuesday (June 20) by the Wall Street Journal (WSJ) says nonreturnable items...
Despite the shopping feature’s popularity, merchants keep tightening requirements for returns. In today’s competitive in-store and digital marketplaces, where it seems like everyone is seeking...
Shipping and logistics company Auctane says it has acquired returns management platform Return Rabbit. The deal — no dollar amount was provided — is designed...
While the return to in-store experiences always seems to be in flux these days, the value the store brings to the customer remains a question....
Retailers charging fees for returns walk a tightrope. On the one hand, fees levied when customers decide not to keep what they’ve bought help offset...
Target has begun the nationwide rollout of its curbside returns service. The retailer launched the service at about 500 stores last week, CNBC reported Wednesday...
One way to keep customers within an eCommerce ecosystem is to charge them if they stray. That’s one way to do it. But it begs the...
Amazon customers will reportedly be charged a fee for some returns to UPS Stores. The tech giant is applying the new fee in cases in...
As merchants begin to clamp down on returns, more brands are revisiting how they handle this inescapable aspect of eCommerce, with Gap the latest to...