returns

Online Search Volume for Return Policies in UK Leaps 247%
Online Search Volume for Return Policies in UK Leaps 247%
March 28, 2023  |  Retail

British consumers are searching for information about return policies as more retailers begin charging fees. The number of online searches for “do I need to...

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Sure Launches Embedded Insurance Tech and Return Shipping Protection
Sure Launches Embedded Insurance Tech and Return Shipping Protection
March 10, 2023  |  Retail

Sure has launched an embedded return shipping protection solution for eCommerce merchants. The new Retrace Return Shipping Protection is enabled by two new offerings: the...

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What Zara and H&M Are Getting Wrong About Charging for Returns
What Zara and H&M Are Getting Wrong About Charging for Returns
March 06, 2023  |  Retail

If declining sales and the continued stress to keep bottom lines healthy were not enough pressure already, retailers are today faced with another key challenge...

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Innovation Helps Small Merchants Tackle eCommerce’s $212B Product Returns Problem
Innovation Helps Small Merchants Tackle eCommerce’s $212B Product Returns Problem
February 03, 2023  |  eCommerce

Product returns as we’ve known it is getting an overhaul as retailers and payment partners find new ways of offering good experiences without losing their...

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Amazon Aims to Ease eCommerce Headaches With Box-Free Returns
Amazon Aims to Ease eCommerce Headaches With Box-Free Returns
December 29, 2022  |  Amazon

Amazon hopes to add more convenience for its eCommerce customers by offering box-free returns. “We understand that finding a box and tape, and printing a...

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Online Merchandise Return Rate Expected to Drop in 2022
Online Merchandise Return Rate Expected to Drop in 2022
December 14, 2022  |  Retail

Consumers are expected to return less of the merchandise they purchase online this year. The online merchandise return rate is expected to drop from 20.8%...

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All Merchants Want This Holiday Season Is a Lower Cost of Returns 
All Merchants Want This Holiday Season Is a Lower Cost of Returns 
November 17, 2022  |  Retail

With this year’s holiday season just around the corner, stores and brands are bracing themselves for a deluge of sales and returns — hoping to...

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Happy Returns Offers New Revenue Stream to Shopify Merchants
Happy Returns Offers New Revenue Stream to Shopify Merchants
November 16, 2022  |  Retail

As retailers look to limit returns during the holiday shopping season, PayPal-owned Happy Returns has debuted a new returns-based revenue stream for Shopify merchants. Return...

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Tight Holiday Sales Outlook Heightens Demand to Reduce Retail Returns
Tight Holiday Sales Outlook Heightens Demand to Reduce Retail Returns
November 15, 2022  |  Retail

At a time when retailers are competing aggressively on price to drive sagging sales, the need to limit returns via virtual try-on tools and tougher...

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