Refunds-focused payments firm TodayPay joined Visa’s Fintech Fast Track Program. The move lets TodayPay speed the process of integrating with Visa and access the company’s...
Online return fees appear to be both a blessing and a curse for retailers. While charging shoppers for sending back items has reduced returns, a report Thursday...
It’s easier than ever to buy online, offline, to pick up in store or have things delivered. It’s easier than ever to check out, using...
“Ugh — I really don’t want to have to return it,” every consumer has thought to themselves at some point. According to the National Retail...
Blue Yonder, a supply chain solutions provider, has signed an agreement to acquire Doddle, a first- and last-mile technology business. The deal will allow Blue Yonder...
Most people consider returns annoying. And by most people, we mean the 79% of shoppers under 30 the National Retail Federation surveyed who consider mail...
Uber’s package delivery service is now also a package return service. The delivery/ride-hailing giant announced Wednesday (Oct. 4) that it wants to help customers avoid...
A growing number of retailers have introduced fees for online returns, and whenever a retailer adopts this strategy, it typically elicits a robust response from...
Returning without a receipt — at first thought, would you tie the ability to return an item to loyalty? These days, the answer is yes,...