Omnichannel Retail news and trends

High-Income Americans Go Bargain Hunting and Shake Up Retail’s Royalty
Retail // June 05, 2025

The big trade down is on. Dollar General, long synonymous with serving America’s most budget-conscious consumers, is seeing a marked shift in its customer base. On its first-quarter 2025 earnings call, CEO Todd Vasos disclosed that the retailer is attracting more high-income shoppers than at...

Wayfair to Open Third Large-Format Physical Retail Location in 2027
Retail // May 15, 2025

A year after opening its first large-format physical retail location, Wayfair said it plans to open its third such store in early 2027. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Study Finds Tech-Powered Shopping Tools Drive New Demand for Rewards
Consumer Insights // February 26, 2025

In the U.S., mobile phones have become an essential tool for shopping, forever changing how consumers engage with retailers. Mobile-first shopping is no longer a trend, but an expected experience. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Simon-Shopify Partnership Adds Color to Physical Retail
Retail // February 24, 2025

As eCommerce brands continue to thrive in a digital-first world, many are facing the challenge of bridging the gap between online success and physical retail. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Interviews & Exclusives
David’s Bridal CEO Courts AI to Change How Brides Say Yes to the Dress

June 17, 2025
It would be easy to write a pun-filled puff piece about David’s Bridal. After all, it has achieved the leading market share for a $65 billion industry focused on connection, romance and, hopefully, happiness. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — […]

High-Income Americans Go Bargain Hunting and Shake Up Retail’s Royalty

June 05, 2025
The big trade down is on. Dollar General, long synonymous with serving America’s most budget-conscious consumers, is seeing a marked shift in its customer base. On its first-quarter 2025 earnings...

Study Finds Tech-Powered Shopping Tools Drive New Demand for Rewards

February 26, 2025
In the U.S., mobile phones have become an essential tool for shopping, forever changing how consumers engage with retailers. Mobile-first shopping is no longer a trend, but an expected experience....

Mobile Phones Become the Storefront for Today’s On-the-Go Consumer

February 18, 2025
Mobile phones have long been our go-to cameras, atlases, encyclopedias, newspapers, calculators, clocks, calendars and, occasionally, telephones. It was only a matter of time before they became the preferred storefront...

Quick Reads
Wayfair to Open Third Large-Format Physical Retail Location in 2027

May 15, 2025
A year after opening its first large-format physical retail location, Wayfair said it plans to open its third such store in early 2027. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. […]

Albertsons Sees 24% Growth in Digital Sales Amid Expanded Offerings

October 15, 2024
Albertsons Companies saw its digital sales increase 24% during a quarter in which its identical store sales increased 2.5%. Get the Full Story Complete the form to unlock this article...

Walmart Adds Third-Party Sellers’ Tires to Installation-Eligible Program

April 17, 2024
Shoppers can now order tires from third-party sellers on Walmart Marketplace and schedule an appointment to have those tires installed at a Walmart Auto Care Center at the same time. Get the...

Syrup Raises $17.5 Million to Expand AI-Powered Inventory Forecasting Platform 

December 01, 2023
Syrup has raised $17.5 million in a Series A round to expand its artificial intelligence (AI)-powered platform that helps brand optimize their inventory for omnichannel commerce.  Get the Full Story Complete...