Unattended Retail

Unattended Retail
How Self-Service Technology Is Helping Physical Retail Take Back Sales
February 26, 2025

The brick-and-mortar retail model is in flux. Stores have been shuttering due to retail theft, staffing shortages abound, items are locked up, and navigating the aisles takes longer than ever. Shoppers, conditioned by the shift to eCommerce throughout the past several years, value time and...

Unattended Retail
Unattended Payment Growth Spurs Debate on Balancing Convenience, Security
February 04, 2025

Consumer preferences favor convenient, autonomous transactions, sparking the growth of self-service solutions across various industries. Unattended payments are driving this trend, providing customers with efficient, independent ways to complete purchases. Unattended payments, which allow customers to complete transactions independently through self-service machines or kiosks, are...

Unattended Retail
Tech Provider Cantaloupe Debuts Vending Machine Alternative Smart Stores
December 10, 2024

Self-service commerce technology provider Cantaloupe rolled out its new Smart Stores. These stores offer a 24/7 self-service solution for retailers, residential buildings, fitness centers and hotel pantries, according to a Tuesday (Dec. 10) news release. Customers present payment at the point-of-sale (POS) to unlock the...

Unattended Retail
66% of US Consumers Prefer Self-Service Kiosks Over Staffed Checkouts
September 18, 2024

In today’s retail environment, unattended payment technologies are revolutionizing the way transactions are processed. Once considered a convenience, these systems are now integral to enhancing customer experience and operational efficiency. A PYMNTS Intelligence report, “Unattended: The Payments Technology Shifting the Future of Commerce,” in collaboration...

Unattended Retail
McDonald’s To Experiment With ‘Digital Ordering Stations’
September 11, 2024

McDonald’s is reportedly launching a series of digital ordering stations that provide cashierless checkout options. These stations — rolling out at a handful of the fast-food giant’s restaurants — will be able to take cash and provide change, letting customers skip the register, Bloomberg reported...

Unattended Retail
Unattended Payments Surge as Most U.S. Consumers Favor Self-Service Kiosks Over Staffed Checkouts
January 10, 2024

The unattended market, accounting for over $31 billion in the United States alone, is transforming the convenience commerce landscape and revolutionizing payment experiences in various settings such as offices, hotels, and universities. This trend has gained stronger momentum due to stringent health measures enacted during...

Unattended Retail
Payroc and Ingenico Unveil Unattended Payment Device for Self-Service Market
August 31, 2023

Global payments company Payroc has partnered with Ingenico, a point-of-sale payment service provider, to introduce the Ingenico Self/3000, an unattended payment device aimed at meeting growing demand in the self-service market. The Self/3000 is specifically designed for self-service settings and can be integrated into various businesses operating in vending, car...

Unattended Retail
Merchants Tap Open Banking to Expand In-Store Payment Options Amid Self-Checkout Boom
March 05, 2023

From self-checkout lanes and kiosks to fully autonomous stores, unattended retail is gaining momentum around the world. With this retail experience, merchants are able to accommodate a broad range of customer preferences while cutting back on labor costs and serving more customers in a shorter...

Unattended Retail
Cardknox Integrates ID TECH Self-Service Terminals for Unattended Retail Improvements
January 26, 2022

Omnichannel payment gateway Cardknox on Wednesday (Jan. 26) integrated with ID TECH’s VP6300 and the VP6800 self-service payment terminals to broaden its support of unattended retail, the companies announced in a joint press release. “With the growing demand for cashless and contactless payment options, self-service...