pymnts Profile:
Amazon (NASDAQ: AMZN)
Amazon.com, Inc., doing business as Amazon, is a multinational technology company focusing in e-commerce, cloud computing, and artificial intelligence in Seattle, Washington.
Walmart Uses Stores to Counter Amazon’s Speed Advantage
December 11, 2025
When one thinks of retail competition, the battle between eCommerce and brick-and-mortar is typically what leaps to mind. Traditionally, Amazon has been the eCommerce landscape’s leading representative, and Walmart the flag ...Read moreAmazon Grows Same-Day Fresh Grocery Delivery to 2,300 Communities
December 10, 2025
Amazon says its same-day perishable grocery delivery service has reached 2,300-plus communities. Now, Amazon is planning additional growth in 2026 as it finds itself on track to deliver at its fastest speeds ...Read moreAmazon to Invest $35 Billion to Enhance AI and Logistics in India
December 10, 2025
Amazon plans to invest $35 billion in India through 2030 to support business expansion, artificial intelligence (AI) digitization, export growth and job creation. This will build on the $40 billion the ...Read moreAmazon Debuts Shopping Features for Alexa+ Assistant
December 9, 2025
Amazon is rolling out new shopping features for its artificial intelligence (AI) assistant Alexa+. As reported Tuesday (Dec. 9) by TechCrunch, these features include a shopping hub, a feature that lets users add items ...Read moreBlack Friday’s Big Traffic Shake-Up: Amazon Surges, Walmart Slips, Target Splits
December 9, 2025
Retail’s triple crown of Walmart, Amazon and Target saw major shifts in who shopped this year’s Black Friday sales—and not all the changes were identical. New PYMNTS Intelligence data shows that ...Read moreAmazon Pushes Alexa Into Full Agent Mode
December 8, 2025
Agentic AI’s intersection with devices like phones, speakers and personal assistants hadn’t been visited much in the Prompt Economy. At least that was the case, up until last week when ...Read moreWalmart Reinvents Its Footprint as Amazon Eyes Cutting Out USPS
December 4, 2025
The defining retail battle of the 21st century has been around who controls the flow between click and doorstep. This has made the real competition less about shelves and inventory, ...Read moreAmazon Considers Future of Delivery Network, US Postal Service Partnership
December 4, 2025
Amazon is reportedly evaluating its delivery network after talks with the U.S. Postal Service stalled. If Amazon expands its network, the move would make Amazon the country’s most ubiquitous delivery service and present ...Read moreBig Tech Broadens AI Footprint from Local PC Agents to Super Factories
December 2, 2025
A new wave of announcements from big technology companies shows how quickly the artificial intelligence (AI) landscape is shifting. This week’s updates reflect a broader push to increase existing footprint ...Read moreAmazon Testing Half-Hour Delivery in Two Cities
December 2, 2025
Amazon is testing ultra-fast delivery of groceries and essential items in two U.S. cities. The program, offering deliveries within around 30 minutes or less, is being piloted in parts of Philadelphia ...Read more
Amazon Considers Future of Delivery Network, US Postal Service Partnership
December 4, 2025Amazon is reportedly evaluating its delivery network after talks with the U.S. Postal Service stalled. If Amazon expands its network, the move would make Amazon the country’s most ubiquitous delivery service and present ...Read moreAmazon Testing Half-Hour Delivery in Two Cities
December 2, 2025Amazon is testing ultra-fast delivery of groceries and essential items in two U.S. cities. The program, offering deliveries within around 30 minutes or less, is being piloted in parts of Philadelphia ...Read moreAmazon Equips Drivers With Smart Glasses as It Deepens AI Fulfillment Investments
October 22, 2025
Amazon said on October 22 in a press release that it is equipping its delivery drivers with AI-powered smart glasses to accelerate last-mile logistics, part of a broader operational overhaul ...Read moreAmazon: New Delivery Drone Has ‘Double the Range and Half the Noise’
December 11, 2024
Amazon launched a new delivery drone that has “double the range and half the noise” of any of its predecessors. The new MK30 drone received Federal Aviation Administration approval to begin ...Read moreAmazon Tests 15-Minute-or-Less Grocery Delivery in India
December 10, 2024
Amazon is reportedly testing 15-minute-or-less grocery deliveries as it takes on Walmart in India. The eCommerce giant is joining a wave of “quick commerce” companies promising super-fast deliveries of products such ...Read moreAmazon Adds Earned Wage Access Offering for Delivery Service Partners
September 12, 2024
Amazon invested another $2.1 billion in its Delivery Service Partner (DSP) program designed to help small business entrepreneurs build delivery companies. This addition brings the amount the company has invested in ...Read moreNLRB Rules Amazon Is ‘Joint Employer’ of Subcontracted Delivery Drivers
August 22, 2024
Amazon is reportedly under scrutiny as the National Labor Relations Board (NLRB) concluded that a group of subcontracted delivery drivers in Southern California were employees of Amazon itself. The labor board ...Read moreAmazon Pharmacy Expands Same-Day Delivery to New York, Los Angeles
March 26, 2024
Amazon Pharmacy expanded its same-day delivery of prescription medication to New York City and the greater Los Angeles area. These cities join five others in which this service is already available: Austin, ...Read moreAmazon Opens Grocery Delivery Program to Non-Prime Customers
November 9, 2023
Amazon is expanding its grocery delivery/pickup program to include shoppers who aren’t Prime subscribers. The retail giant is making grocery delivery and free pickup available to all customers in any U.S. ...Read moreAmazon Pays Customers For Pickup to Cut Delivery Costs
May 9, 2023
Amazon is offering customers a deal to lower delivery costs: Pick up your items, get $10. As Reuters reported Monday (May 8), the eCommerce giant has recently begun emailing Prime subscribers ...Read more
Amazon Reportedly Developing In-House Answer to ChatGPT
June 25, 2024
Amazon is reportedly developing its own artificial intelligence (AI) chatbot to compete with OpenAI’s ChatGPT. The project is code-named “Metis,” Business Insider reported Monday (June 24), noting that the name seems inspired ...Read moreAmazon Beta Launches Generative AI Shopping Assistant Rufus
February 1, 2024
Amazon has beta launched a new generative artificial intelligence (AI)-powered shopping assistant. Dubbed “Rufus,” the assistant is now available to a small subset of customers using the Amazon mobile app and will ...Read moreAmazon Unveils Alexa Features to Help Seniors, Caregivers
May 11, 2022
Amazon has unveiled two features for the Alexa Together function on its Alexa devices designed to help older people and their caregivers. In an announcement posted on its website Wednesday (May ...Read moreCashierless Tech, Starbucks Deal Put Amazon in QSR Business
November 18, 2021
The rumors are true: Amazon is making moves into the quick-service restaurant (QSR) space, partnering with Starbucks to bring its “Just Walk Out” frictionless checkout technology into the latter’s stores. ...Read moreLondon Opens First Market Outside of US To Use Amazon’s Cashierless Tech
November 16, 2021
London is opening the first market outside of the U.S. to use Amazon’s white-labeled Just Walk Out technology, Bloomberg reported Monday (Nov. 15), citing sources who said that Amazon Sainsbury’s ...Read moreAmazon One Palm Scanning Tech Moves Into Entertainment With AXS Collab
September 14, 2021
Amazon is taking its palm scanning technology, Amazon One, out of the retail aisles and into entertainment venues through a partnership with ticketing solutions firm AXS. The collaboration brings the “first-ever ...Read moreAmazon to Pilot ‘Just Walk Out’ Tech at Whole Foods Locations
September 8, 2021
Amazon’s Just Walk Out technology will be trialed at Whole Foods locations in Washington, D.C.’s Glover Park neighborhood and Sherman Oaks, California, giving shoppers the option of skipping the checkout ...Read moreAmazon Mulls Alexa Wearables For Children
July 14, 2021
Amazon is looking into developing Alexa-powered wearable GPS-equipped devices for children aged 4-12, Bloomberg reported on Wednesday (July 14). The new wearable, which is code-named Seeker, could be a wristband, keychain or ...Read moreVodafone, Amazon To Bring Speedy 5G ‘Edge Computing’ Services To UK Businesses
June 16, 2021
Vodafone and Amazon Web Services are partnering to bring so-called “edge computing” to business customers in the U.K. Edge computing quickly analyzes bulk data — collected from, say, the factory ...Read moreAmazon, Tile Team Up To Compete With Apple AirTags
May 7, 2021
Amazon has announced new partnerships in hopes of enhancing its connected devices to compete with products such as Apple AirTags. The company said Friday it had formed partnerships with Tile, which ...Read more
Amazon Pushes Alexa Into Full Agent Mode
December 8, 2025Agentic AI’s intersection with devices like phones, speakers and personal assistants hadn’t been visited much in the Prompt Economy. At least that was the case, up until last week when ...Read moreAmazon Says Customers Saved ‘Billions’ During Extended Prime Day
July 13, 2025
Amazon says its longest Prime Day sale was also its biggest. The eCommerce giant announced Saturday (July 12) that its yearly summer sale produced record sales and savings in its newly ...Read moreAmazon Cuts 100 Jobs in Devices Unit Amid Ongoing Efficiency Drive
May 14, 2025
Amazon reportedly cut about 100 jobs in its devices and services unit, saying it did so as part of a regular business review. The layoffs amount to a small portion of ...Read moreAmazon’s Alexa+ Voice Assistant Draws 100,000 Users as Rollout Continues
May 2, 2025
Amazon has rolled out Alexa+, the new version of its voice assistant, to more than 100,000 users so far, Amazon CEO Andy Jassy said Thursday (May 1) during the company’s quarterly earnings call. Alexa+ will ...Read moreCustomer First, Agentic AI Next. Amazon Lays Out Its 2025 Roadmap
May 1, 2025
Most earnings announcements and ensuing analyst calls are spent discussing all the money — or lack of it — the host company made during the previous quarter. Not so at ...Read moreApple’s Siri: Once a Pioneer, Now an AI Laggard
March 20, 2025
When Apple’s artificial intelligence (AI) assistant, Siri, debuted in 2011, it was revolutionary for giving users the ability to “talk” to their smartphone. Siri’s capabilities were made possible by machine ...Read moreAnthropic CPO: Startup Isn’t Interested in Hardware or Consumer Entertainment
March 10, 2025
Anthropic, the maker of Claude AI and backed by Amazon and Google, is not planning to get into hardware or consumer entertainment but will remain focused on developing generalist foundation ...Read moreSiri’s Original Co-Designer Says Apple’s ‘Fear of Not Being Perfect’ Hampers Siri Revamp
March 7, 2025
In 2011, Apple debuted Siri, the world’s first digital assistant embedded in a smartphone. It was revolutionary in its functionality and technology. For the first time, users could talk to their ...Read moreAmazon Plans to Release ‘Constellation’ of AI-Powered Devices
March 4, 2025
After launching a new version of Alexa dubbed Alexa+ last week, Amazon is reportedly preparing to release a “constellation” of devices powered by artificial intelligence (AI). “You can imagine … a ...Read moreAmazon Denies Anthropic AI Is Powering Advanced Alexa Capabilities
March 2, 2025
Amazon is one of the top investors in artificial intelligence (AI) startup Anthropic. However, the company says there is no truth to reports that Anthropic’s AI model is powering the most ...Read more