Retail

News
Which Retailer Do American’s Despise Most?
February 19, 2015

Walmart has held onto the dubious honor of being the big retailer that U.S. customers are least satisfied with, according to a new American Customer Satisfaction Index report. The world’s largest retailer dropped three ratings points in this year’s survey to retain the bottom ranking,...

West Coast Port Slow Down To Cost Retailers $7B
February 18, 2015

The slow down at the Port of Long Beach wears on. After failing to be the Grinch that stole Christmas, the labor dispute that will not end is now putting Spring 2015 merchandise collections at risk for retailers nationwide.  Estimates suggest that the dispute could cost retailers...

$11M Helps Shopa Social Marketplace Go Global
February 18, 2015

Social marketplace app Shopa has closed an $11 million funding round — one of the biggest Series A rounds ever for a U.K.-based startup, according to TechCrunch. The fresh funding comes from Notion Capital and Octopus Investments, who both previously invested in Shopa’s $1.4 million...

News
Amazon Expands Manhattan One-Hour Delivery
February 18, 2015

Amazon may have been shut out of delivery-by-drone in the U.S. for the next few years, but there’s at least some good quick-delivery news for Manhattan customers: The ecommerce giant’s bicycle-delivery service now covers the entire island, according to Mashable. Amazon launched its Prime Now...

News
No Amazon Drone Deliveries For Now, Says FAA
February 17, 2015

Drones won’t be delivering your Amazon Prime order any time soon under new rules proposed by the Federal Aviation Administration (FAA), CNBC reported. The FAA’s draft rules, which were published on Sunday (Feb. 15), would require commercial drones to be operated in direct line-of-sight of...

Dónde Wants To Help Brands ‘Think Local’ To Expand Their Reach
February 16, 2015

Between 2009 and 2013, according to the most recently available data from the U.S. Census Bureau, the median household income in Oxford, Mississippi, was a little over $39k a year, 55 percent of the population was working age (18-65) and a little over 20 percent of...

Loyalty & Rewards
US Passes 3 Billion Customer Loyalty Member Mark
February 16, 2015

Americans just can’t get enough of loyalty programs — they now hold 3.3 billion memberships, retail-loyalty research company Colloquy reported. That’s 10.3 loyalty memberships for every man, woman and child in the U.S. It’s also an average of 29 loyalty program memberships per household, though...

Mobile Commerce
Smartphone Shopping Not On Par With Smartphone Usage
February 13, 2015

While smartphones seem to be progressively devouring the day for most Americans, mobile commerce and mobile payments are lagging far behind the other uses of mobile devices, according to a new pair of surveys. U.S. smartphone users now spend 4.7 hours per day on their...

News
Overcharging Customers Costs Target $4M
February 13, 2015

Target will pay almost $4 million to settle accusations that it charged California consumers higher prices than the retailer advertised because of faulty checkout scanners, the San Francisco Chronicle reported. The $3.9 million fine follows a similar $2.25 million settlement with supermarket chain Safeway last...