Subscriptions

Subscriptions
Consumers Prioritize Products Over Memberships as They Cut Subscription Spending
January 27, 2023

As consumers reduce their monthly spending, PYMNTS data reveals many prioritize tangible products over certain services. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Subscriptions
Failed Subscription Payments Do Damage but Are Fixable
January 27, 2023

If customer churn is an inevitable reality within the subscription industry, than involuntary churn is, perhaps, its unavoidable and unwanted cousin. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Subscriptions
FINN Launches B2B Car Subscription Service in US 
January 26, 2023

FINN has launched its car subscription service for businesses in the United States. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Subscriptions
EV Subscription Service Onto Nets $124M Credit Facility
January 25, 2023

The electric car subscription service Onto has secured a £100 million ($123.9 million) credit line. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Subscriptions
3 in 10 Subscription Services Are Losing Customers to Competitors
January 24, 2023

As subscriptions feel the churn, PYMNTS data shows that many are losing ground to competitors. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Subscriptions
Failed Payments Top Pain Point for Subscription Businesses
January 20, 2023

It’s been a tough time for subscription businesses, especially for direct-to-consumer (D2C) companies focused on retail. PYMNTS’ research noted that the average subscription per retail subscriber dropped in September to 2.9, its lowest level since July 2021. We also measured a 2% dip in the share of consumers...

Subscriptions
Auto-Renewal Warnings Drive More Subscription Firms to Data-Based LTV Strategies
January 19, 2023

Subscription businesses must do a better job of locking in loyalty and rely less on tactics like auto-renewals that regulators dislike. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Subscriptions
CFPB Cracks Down on Subscription Businesses
January 19, 2023

Companies are being cautioned that they must not trick people into paying for subscriptions they don’t want. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

Subscriptions
Avoidable Failed Payments Cause 50% of Subscription Churn
January 16, 2023

Failed card payments are the topmost factor in subscription churn, and it’s a fixable problem. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...