Disbursements – February 2022

• An interview with Megan Kakani, head of emerging products, product and innovation with the enterprise commercial payments group at KeyBank, discussing disbursement challenges in the digital age as payors face a growing variety of payment rails and an increased demand for faster payments
• The latest headlines from around the disbursements space, including the preference among SMBs for instant payments as they wrestle with tight margins and late payments, as well as the rise of payment choice across industries in response to payees’ demand for being paid how and when they want
• An in-depth look at how businesses can benefit from payments ubiquity in B2B and B2C transactions and the barriers standing in the way of getting there

Disbursements – January/February 2022

• The latest headlines from the disbursements space, including how better money mobility between accounts will be the next big thing in 2022 and how a rise in identity fraud is delaying IRS refunds
• An interview with Emma Glazer, head of Dasher marketing at DoorDash, about the pandemic’s impact on worker pay expectations and how DoorDash is keeping up with gig workers’ demands for faster payments
• An in-depth look at how consumers’ and businesses’ perceptions can create hurdles to instant payments adoption

Disbursements – January 2022

• An interview with Valley Bank’s Orlando Santos, senior vice president and director of treasury products, and Walt Cox, first vice president of payments, on the challenges facing the transition to instant payments in the U.S.
• Notable headlines from the disbursements space, including why 34% of European insurance firms are seeking to enhance their digital payment capabilities and why payors must upgrade their digital payments infrastructure to truly support instant payment experiences
• A Deep Dive examining how automation and AI can help to keep instant payments’ growth on track

Disbursements Tracker – November-December 2021

• An interview with Anuj Nayar, financial health officer at peer-to-peer lending company LendingClub, about how automated data analysis and personalization of services can help speed loan approvals, improve disbursement speed and lower lender risk
• The latest disbursement headlines, including why automated payments systems should replace paper checks for ad-hoc payments to SMBs and how 53% of Australian FIs plan to introduce instant loan approvals in the next two years
• An in-depth look at the shift to digital lending and how customer preferences and technology advancements are shaping the future of how loans are approved and securely disbursed

Disbursements Tracker – November 2021

• An interview with Jennifer Grasso, vice president of product at gig economy platform TaskRabbit, on keeping up with gig workers’ instant payment preferences and updating payment infrastructure to accommodate faster payouts
• The latest disbursements headlines, including a survey showing that 83 percent of U.S. gig workers ages 18 to 44 seek same-day access to their earned wages and why businesses in the U.K. stalled on offering £3.5 billion in online refunds to customers in the last year
• A Deep Dive analyzing gig workers’ needs for instant payment options and how companies can roll out payment methods that can help them attract and retain freelancers

Disbursements Tracker – October 2021

• An interview with Bridgit Chayt, senior vice president and head of wholesale payments at Fifth Third Bank, on how the FI meets its business customers’ needs for instant payments
• The latest disbursement developments, including why 40 percent of consumers say their financial needs can be better fulfilled by non-bank lenders and why 90 percent of businesses expect to accelerate their payments within the next three years
• A Deep Dive analyzing how the implementation of instant payments can help smaller banks compete with larger FIs

Disbursements Tracker – September 2021

• An interview with David Leeds, CEO of eGift card and rewards provider Tango Card, on how supporting instant rewards disbursements can help merchants boost customer loyalty
• Notable headlines from around the space, including how Walgreens is introducing two new credit cards with robust cash-back programs and why consumers are flocking to the travel industry to spend their rewards points
• A Deep Dive examining how merchants can create the swift and seamless rewards disbursement experiences consumers now expect

Disbursements Tracker – August 2021

• An interview with with Wesley Wright, chief commercial and product officer at neobank Varo, on the rapid rise of P2P payments adoption among consumers of all ages and how leveraging internal P2P platforms and partnerships with third-party providers can help FIs cater to customer demand
• The latest headlines from the disbursements space, including recent survey results showing that almost 80 percent of U.S. consumers used P2P payments last year and how the U.K. government can take a page from the U.S. in using instant payments to help SMBs stay afloat
• An in-depth look at how P2P payments are meeting the needs of a growing number of consumers, how this shift has prompted consumers to expand how they leverage them and why network interoperability is key to helping the space grow in the future

Disbursements Tracker – July 2021

• An interview with Rick Hutchins, senior vice president of casino operations for Resorts World Las Vegas, on how the casino is working to offer digital-first payment and disbursements experiences for gamblers and visitors
• The latest headlines from the disbursements space, including how Michigan approved two state-level digital payment processing solutions for online gaming ventures and Ingo Money’s plans to roll out an open-loop P2P payment service
• An in-depth look at the global eSports and online gaming spaces, the challenges players face when attempting to receive swift payouts and why instant digital disbursements could hold the key to keeping them satisfied

Disbursements Tracker – May 2021

• An interview with Ben Edwards, CEO of used electronics marketplace Swappa, on why swift payout experiences are key to attracting sellers to online marketplaces and competing in the expanding marketplace economy
•  Notable headlines from the space, including why 43 percent of SMBs are now selling on digital marketplaces and why InsurTech providers are tapping automation to improve digital claim payment experiences
• A Deep Dive examining why online shopping’s recent expansion has shifted the disbursement needs of sellers on digital marketplaces

Disbursements Tracker – April 2021

• An interview with David Cane, vice president of customer success, trust and safety for dog walking and pet care platform Wag!, on why offering gig workers instant payments via mobile is critical to their financial health as the pandemic continues
• Notable headlines from the space, including why recently launched creative freelance marketplace TmrO is leaning on digital disbursements to attract ad hoc workers and why 36 percent of U.K. freelancers have reported an increase in late payments over the past year
• A Deep Dive analyzing how the pandemic has affected gig workers’ payment needs and explaining why instant disbursements are becoming essential to helping them meet their financial goals

Disbursements Tracker – March 2021

• An interview with Kathy Pickering, chief tax officer for tax preparation firm H&R Block, on how the pandemic has changed consumers’ expectations regarding filing their taxes and receiving their refunds as well as how these trends will affect future tax seasons
• Notable headlines from the space, including a look at why the IRS is advocating for digital tax filings and refunds and why reaching instant payments ubiquity will require allowing consumers to accept funds into their preferred accounts
• A Deep Dive examining the gap between instant payments’ popularity and their availability and how FIs, payment providers and other financial players can close it

Disbursements – February 2021

• An interview with Bengt Nilervall, payment expert for the Swedish Trade Federation, regarding how the Nordic region serves as a blueprint for a cashless society and why collaboration between financial players is key to bringing instant payments into the mainstream
• Notable headlines from the space, such as why 74 percent of Nordic consumers are now using contactless payments and how the pandemic’s impact on digital adoption could set the stage for the next generation of instant payment solutions
• A Deep Dive analyzing how U.S. entities can use the Nordic regions’ approach to instant payments as a roadmap for developing them in their own markets as well as the challenges that could hold them back

Disbursements Tracker – January 2021

• An interview with Tim Elkins, chief production officer for home lender and refinancing company PrimeLending, regarding how implementing AI and other tools could allow lenders to reduce the loan process and keep consumers’ trust
• Notable headlines from the space, such as why Fifth Third Bank is digitizing its mortgage loan offerings and why consumers are now asking for digital rather than cash-based rebates from retailers
• A Deep Dive analyzing why lenders must prepare to meet or exceed borrowers’ new expectations regarding loans and their disbursements and what tool and technologies could help them to do so

Disbursements Tracker – December 2020

• An interview with Linda Jun, senior policy counsel for consumer financial advocacy group Americans for Financial Reform, on why state and federal government agencies must support multiple disbursement methods to serve consumers across various socioeconomic levels
• Recent disbursements headlines, including why microbusinesses are seeking additional faster disbursement options and why the U.K. government is partnering with a mobile payments provider to boost instant payments adoption in the country’s public sector
• A Deep Dive examining how financially vulnerable U.S. consumers are seeking instant disbursements from governmental and nongovernmental agencies alike and why their paper check reliance can be problematic

Disbursements Tracker- November 2020

• An interview with Alani Kuye, CEO of on-demand moving platform Phlatbed, on how mobile disbursements are becoming key to offering unbanked gig workers quick and seamless access to their wages
• Notable headlines from around the space, such as why the FDIC is predicting that the number of unbanked consumers will rise for the first time in a decade and how the pandemic is driving the use of P2P and mobile banking tools
• A Deep Dive analyzing why mobile and instant disbursement tools could be key to supporting unbanked consumers’ financial needs

Disbursements Tracker- October 2020

• An interview with Katrina King, executive vice president and treasury management sales manager for Cadence Bank, and Bridgit Chayt, senior vice president and director of commercial payments and treasury management at Fifth Third Bank, on how the pandemic is driving the adoption of digital and real-time payments within the treasury space
• Notable headlines from the space, such as regional Tennessee-based bank First Horizon National Corporation’s recent partnership to offer instant disbursements to its treasury clients and the rollout of PNC Bank’s real-time push payments solution
• A Deep Dive analyzing why businesses remain reliant on legacy methods like paper checks for their treasury needs and why the pandemic may finally be pushing these entities toward digital and instant payments

Disbursements Tracker- September 2020

• An interview with Caleb Benoit, founder of retail and wholesale coffee company Connect Roasters, on why instant payments are becoming a necessity for microbusinesses during the ongoing pandemic
• Notable headlines from the space, such as the U.S. Federal Reserve’s stepped-up timeline for its real-time payments service and Jobber’s efforts to support instant payments for self-employed contractors
• A Deep Dive examining how fast disbursements can help microbusinesses better support their vendors and employees during the pandemic as well as what is holding these firms back from accessing instant payments

Disbursements Tracker- August 2020

• An interview with Brian M. Bond, founder of investment firm Leverage Financial Advisory, and Kai Stinchcombe, founder and CEO of True Link Financial, on the ways investment disbursement methods are changing due to the COVID-19 pandemic
• Notable headlines from around the space, including why U.S. Senators are sponsoring the Retirement Lost and Found Act and how the Alaskan Permanent Fund’s new dividend timetable impacts fund recipients
• A Deep Dive examining the ways in which outdated disbursement methods, such as checks, may be hampering millennials and younger generations from making investments

Disbursements – July 2020

• An interview with Kathryn Petralia, co-founder and president of SMB lender Kabbage, on how automated technologies paired with speedy digital disbursements can help SMBs receive loans faster at a time when funds are needed most
• Notable headlines from around the space, such as why FI Goldman Sachs has partnered with eCommerce giant Amazon to launch a credit line for U.S.-based SMBs
• A Deep Dive examining how the COVID-19 pandemic is attracting legacy banks to the SMB lending industry and why paper-based lending processes are no longer adequate for SMBs’ needs

Disbursements Tracker- June 2020

• An interview with Andrew Toy, president and chief technology officer at health insurance startup Clover Health, regarding how slow, paper-based disbursements are hurting healthcare providers during the COVID-19 pandemic and how machine learning can close healthcare and patient billing service gaps
• Notable headlines from the space, including why the IRS is still having trouble sending stimulus checks to U.S. residents
• A Deep Dive examining how digital solutions are helping to solve healthcare disbursements’ pain points

Disbursements Tracker-May 2020

• An interview with Mickael Marceau, head of payments for Kindred Group which operates online casino Unibet, regarding the issues with instant disbursements and how payouts are changing for digital gambling
• Notable headlines from around the space, such as how digital lenders in the United Kingdom are responding to disbursement challenges brought about by the COVID-19 pandemic
• A Deep Dive which looks close at how the online gambling industry has grown and how important quick disbursement technologies are to this industry

Disbursements Tracker-April 2020

• An interview with Michele Schmitt, senior product manager for insurance technology firm Trōv, on why insurance providers have been slow to implement mobile disbursements
• Notable headlines from the space, including how the U.S. government plans to handle disbursements to citizens under a stimulus bill mitigating COVID-19 financial stresses
• A Deep Dive analyzing how consumers’ behaviors are driving mobile disbursement innovations and what is hindering widespread adoption

Disbursements Tracker-March 2020

• An interview with Waseem Daher, founder and CEO of corporate tax and bookkeeping firm Pilot, on how to speeding tax disbursements caters to millennial business owners’ needs
• Notable headlines from the space, including how businesses and consumers are preparing for California’s tax code changes
• A Deep Dive examining why tax services providers need to look closer at the financial benefits faster disbursements can grant modern taxpayers 

Disbursements Tracker-February 2020

An interview with Sherry Rossiter, bursar at Ohio University, on why paper check usage persists for students’ disbursements

Notable headlines from around the space, including how health insurance startup Oscar Health is using ACH to speed up healthcare disbursements

A Deep Dive analyzing the struggles universities face when upgrading their disbursements processes as well as how legacy payout methods are preventing innovation

Disbursements Tracker-January 2020

An interview with Paul Brennan, vice president of content operations for stock content provider Shutterstock, on how the company enables faster disbursements to help retain its more than 1 million contributors

Notable headlines from around the space, including Mastercard’s partnership supporting a new debit disbursement product

A Deep Dive analyzing why instant payments are not yet ubiquitous for disbursements

Disbursements Tracker-December 2019

An interview with Joshua Browder, CEO and founder of legal app DoNotPay, on the challenges of adopting digital disbursements for legal payments and why law firms still cling to checks

Notable headlines from around the space, including China-based Tencent’s move to add support for instant payments

A Deep Dive exploring the complexities in the legal system that are stalling the adoption of instant disbursements

Disbursements Tracker-November 2019

An interview with Paul Gu, co-founder and head of product for online lender Upstart, on the growing importance of instant payments in the lending world

Notable headlines from around the space, including FICO’s recent efforts to secure real-time disbursements with new fraud solutions

A Deep Dive on how instant payments can eliminate frictions in the online lending space

Disbursements Tracker-October 2019

Craig Cassata, president of online rebates service Mr. Rebates, and Kristen Gall, general manager for cash back and shopping rewards company Rakuten Rewards, on why check payments continue to dominate in the online rebate world

Notable headlines from around the space, including why instant payments are spreading across the Netherlands

A Deep Dive on how instant payments solutions are changing online rebates and what businesses risk by not offering speedy disbursements

Disbursements-September 2019

Tim Attia, CEO and co-founder of gig economy insurance provider Slice Labs, on how the company is using AI to automate the claims process and speed up insurance payouts

Notable headlines from around the space, including the latest efforts to improve the speed of disbursements for gig workers

A Deep Dive on how AI and ML are revitalizing the insurance claims payout process

Disbursements – August 2019

• An interview with Julie Kheyfets, head of North America for AI-driven damage appraisal company Tractable, on how artificial intelligence can help expedite insurance claims and disbursement payouts

• Notable headlines from around the space, including a look at the latest banks to join The Clearing House’s Real-Time Payments scheme

• A Deep Dive exploring how pension plans are embracing mobile technologies for more efficient payouts

Disbursements – July 2019

• Jay Bregman, CEO and co-founder of general liability insurance provider Verifly, discusses gig workers’ demands for on-demand insurance and faster payouts
• Notable headlines from around the space, including how music rights administrator Revelator is using its smart contract app to speed royalty disbursements
• A Deep Dive on the ways digital payments are changing how restaurants disburse tips to waitstaff

Disbursements – June 2019

• An interview with Paraag Sarva, CEO and co-founder of Rhino, on the company’s case for replacing cash-based security deposits with insurance policies
• Notable headlines from around the space, including Facebook’s expansion of its WhatsApp team
• A Deep Dive on the challenges governments face as they innovate their disbursements methods

Disbursements – May 2019

• An interview with Brian Hassan and Justin Roberts, co-founders of cash management solution firm Kickfin, on how digitally disbursed restaurant tips can help roughly 2.6 million waitstaff
• Notable headlines from players around the space, including Visa, OnDeck, Instacart and more
• A directory of more than 175 providers, including three new additions

Disbursements – April 2019

• Mark Wes, head of risk, payments and compliance for Gusto Capital, explains how instant payments could render old perceptions of payday obsolete
• Notable headlines from various players around the space, including Visa, PayPal, Venmo and more
• A directory of more than 175 providers, including three additions

Disbursements – March 2019

• Alani Kuye, CEO of on-demand moving platform Phlatbed, explains how disbursements are making moving to a new home a cashless experience
• Notable headlines from various players around the space including Amazon, American Express, Google and more
• A directory of over 150 providers, including three additions

Disbursements – February 2019

• GetMyBoat’s chief operations officer, Bryan Petro, explains how disbursement solutions are encouraging boat owners to earn extra income in the sharing economy
• Notable headlines from around the space from various players, including ACI Worldwide, PayNet, Elavon and more
• A directory of over 150 providers, including three additions