Whether going online to view their bank balance, book a doctor’s appointment or buy a pair of shoes, consumers must first confirm their identities. Online authentication is a built-in component in how consumers interact with products and services in their daily lives. Like most other...
National identification systems are moving behind physical documents. Several global markets are integrating biometric data — including facial recognition and fingerprints — into various national ID systems as a means of improving border security, authenticating licensed drivers and more. The following Deep Dive highlights several...
Frustrations with traditional Brazilian bank incumbents have given rise to new digital challenger offerings that are more in sync with the digital consumer. In the Digital Identity Tracker, COO Jean Sigrist of Brazilian challenger bank Neon explains how smartphones have changed the game for expanded...
As fraudsters get more brazen and inventive in the digital information ecosystem, many companies are realizing they can’t thwart these bad actors on their own, and must instead turn to new partnerships in their fight against fraud. In the latest “Digital Identity Tracker™” PYMNTS looks at...
Customer experience is the Holy Grail of commerce — especially for eCommerce. But the ease and speed that consumers demand when transacting online comes with risk, as merchants need to establish identity — in other words, being certain that customers are who they say they...
Nine months in, and the European Union’s General Data Protection Regulation (GDPR) is gathering steam, with fines accruing. Google’s $57 million fine on data protection violations, levied in January, stands as one recent example of what can happen when companies run afoul of its mandates. The handling of...
Go back a generation or two and imagine the construction of the Gateway Arch — the sleek, shiny monument to westward expansion that stands along the west side of the Mississippi River in St. Louis (which just underwent an extensive update and makeover to its grounds...
Amazon supports a national legislative framework for the use of facial recognition that “protects civil rights and ensures that governments are transparent in their use” of the technology. Michael Punke, the vice president of global public policy at Amazon’s AWS division, wrote a blog post...
What eventually becomes cutting-edge in retail and payments often originates in places that are dedicated to security, not commerce. New technology often starts out at the U.S. Department of Defense (DOD) or NATO, for instance. Former Israeli intelligence agents or military members have taken the knowledge...
