CFPB Begins Largest-Ever Distribution to Victims in ‘Advance Fee’ Case

The Consumer Financial Protection Bureau (CFPB) has begun distributing $1.8 billion to 4.3 million consumers a year after securing a legal judgment saying that companies had violated the Telemarketing Sales Rule’s advance fee prohibition.

These payments to the victims make up the largest-ever distribution from the CFPB’s victims relief fund, the regulator said in a Thursday (Dec. 5) press release.

“This historic distribution of $1.8 billion demonstrates the CFPB’s commitment to making consumers whole, even when the companies that harm them shut down or declare bankruptcy,” CFPB Director Rohit Chopra said in the release.

The CFPB secured the legal judgment against a group of credit repair companies that includes Lexington Law and CreditRepair.com in August 2023, and the companies filed for bankruptcy after that ruling, according to the release.

The regulator had sued the companies in 2019 and won a court victory in March 2023 when a judge found the companies had violated the advance fee provision, PYMNTS reported in August 2023.

“Under federal law, credit repair companies that engage in telemarketing cannot collect fees until they provide documentation showing they have achieved the promised results for consumers, at least six months after the results were achieved,” the Thursday press release said.

Since the launch of the CFPB in 2011, the regulator has distributed over $3.3 billion through the victims relief fund, which is financed by civil penalty payments, per the release.

In this case, the payments to victims are being administered by JND Legal Administration, according to the release.

This news came on the heels of two other, separate actions involving advance fees.

On Wednesday (Dec. 4), the regulator filed a proposed stipulated judgment and order asking a court to permanently ban Student Loan Pro and its owner, Judith Noh, from offering or providing consumer financial products, alleging that they violated federal law by requesting and receiving advance fees for debt-relief services.

In August, the CFPB said it was seeking a $2 million civil penalty against Credit Repair Cloud CEO Daniel A. Rosen and a $1 million civil penalty against his company to resolve the regulator’s lawsuit alleging that they helped companies charge illegal advance fees to consumers.


Cold Cash: The World’s Most Remote ATMs — From Antarctica to Everest

Antarctica

Highlights

From Antarctica to the Amazon rainforest, ATMs are boldly popping up in unexpected places.

Diebold Nixdorf made headlines with its announcement of installing two new ATMs at the U.S. National Science Foundation’s McMurdo Station in Antarctica.

The installation of ATMs in places like Antarctica and other remote locations highlights the evolving nature of banking technology.

We get a lot of press releases here at PYMNTS. We consider all of them, and some are more newsworthy than others. But this one really got our attention. This past week, Diebold Nixdorf made headlines with its announcement of successfully installing two new automated teller machines (ATMs) at the U.S. National Science Foundation’s McMurdo Station in Antarctica. This achievement marks a significant milestone in banking accessibility, to be sure. We would like to meet the crew that installed them. We’d also like to know why they needed two. Was there a line at the first one? More to come on that.

According to Diebold, McMurdo Station is Antarctica’s largest research and logistics hub, supporting a fluctuating population that ranges from fewer than 200 residents during the winter months to up to 1,100 individuals during the summer (October through February). The presence of these ATMs is crucial, it says, as the next closest banking facilities are thousands of miles away, making them the only ATMs on the entire continent. How’s that for a value proposition?

The DN Series ATMs are designed for always-on availability. And why do they need two? One ATM is actively in use, while the second serves as a backup for spare parts, ensuring uninterrupted service in this isolated area. These machines are connected to the DN AllConnect Data Engine, which leverages Internet of Things (IoT) connectivity, machine learning, and artificial intelligence (AI) to monitor their performance. A dedicated team continuously aggregates and analyzes technical data to identify potential issues, enabling remote diagnostics and repairs. The ATM can be maintained by trained staff at NSF McMurdo Station, or the Diebold Nixdorf service team can remotely guide them through the repair process.

Anyway, it got us thinking. Are there other surprising ATMs in extreme locations? Well, of course, there are. Here’s a sampling of what we found.

Mount Everest Base Camp: High Altitude Banking

At an altitude of about 5,364 meters (17,600 feet), the Mount Everest Base Camp in Nepal is another unexpected place to find an ATM. Although it’s not a permanent fixture and is often set up seasonally, it caters to climbers and trekkers who need cash for local transactions. This temporary ATM service underscores the adaptability of banking services in extreme environments.

The Amazon Rainforest: Banking in the Jungle

In some parts of the Amazon rainforest, particularly in Brazil and Peru, ATMs can be found in small villages and towns. These machines are vital for local communities, providing access to cash in areas where digital payment options might be limited. The presence of ATMs here demonstrates how banking services can reach even the most remote communities.

Nagqu, China: The Highest ATM

Located in the Tibet Autonomous Region, Nagqu is home to one of the highest ATMs in the world. This region is very remote, with limited infrastructure, making the presence of an ATM a notable example of banking accessibility in extreme environments.

Thousand Islands, Indonesia: Floating ATM

In the Thousand Islands (Kepulauan Seribu) off the coast of Jakarta, Indonesia, there’s a floating ATM. This unique ATM serves the local community and tourists on the islands, demonstrating how banking services can adapt to isolated marine environments.

Longyearbyen, Norway: The Most Northerly ATM

Longyearbyen, the administrative center of the Svalbard archipelago in Norway, boasts the most northerly ATM. This location is one of the most remote inhabited places on Earth, with limited access to mainland Norway, making the ATM a vital service for residents and visitors.

On a more serious note, the installation of ATMs in places like Antarctica and other remote locations highlights the evolving nature of banking technology. With advancements in IoT, AI and remote diagnostics, it’s becoming increasingly feasible to provide banking services in areas previously considered inaccessible. As we look to the future, it will be interesting to see where else ATMs might appear. Whether it’s on a remote island, at the top of a mountain or even in space, the ability to access cash is becoming more universal than ever. And who knows? Maybe one day, we’ll see an ATM on Mars, serving the first interplanetary travelers.

For now, the presence of ATMs in unexpected places reminds us that banking is not just about transactions; it’s about connecting people and communities across the globe, no matter how remote they might be.