Intuit Launches QuickBooks Commerce Sales Platform


Intuit is pushing deeper into the booming eCommerce sector with a new platform aimed at small businesses as the coronavirus continues to push more and more sales activity online.

Intuit on Wednesday (Sept. 23) announced the launch of QuickBooks Commerce, a new online business management platform designed particularly for smaller firms.

The aim of QuickBooks Commerce, according to Intuit, is to provide a “central hub” for small businesses “to access multiple sales channels, integrate existing ones, manage orders and fulfillment, sync inventory across online and offline channels, avoid stockouts and get profitability insights,” the financial software giant said in a press release.

“Attracting and managing customers across multiple sales touchpoints is vital to small business survival — especially now,” QuickBooks Executive Vice President and General Manager Alex Chriss said in the press release. “Meeting customers where they are is the new expectation, but small businesses are not set up or resourced to manage this complexity effectively. QuickBooks Commerce helps small businesses grow by helping them sell across more channels while reducing the time they spend on operations.”

In particular, as small businesses rush to get online and sell amid a dramatic shift in shopping habits, Intuit says its new product will fill a growing need on part of smaller firms to keep track of all this activity.

QuickBooks Commerce is an open platform that small businesses can use to streamline the sales process and help with the bookkeeping process by reconciling transactions spread out across multiple channels, both online and off. For example, businesses can use QuickBooks Commerce to manage cross channel sales when doing business on Amazon’s online store or other eCommerce sites.

Meanwhile, many small businesses continue to rely on pen and paper to balance their books, even as the vast majority now plan to sell online as well as off, according to Intuit.



The How We Shop Report, a PYMNTS collaboration with PayPal, aims to understand how consumers of all ages and incomes are shifting to shopping and paying online in the midst of the COVID-19 pandemic. Our research builds on a series of studies conducted since March, surveying more than 16,000 consumers on how their shopping habits and payments preferences are changing as the crisis continues. This report focuses on our latest survey of 2,163 respondents and examines how their increased appetite for online commerce and digital touchless methods, such as QR codes, contactless cards and digital wallets, is poised to shape the post-pandemic economy.