News

Artificial Intelligence
Report: Instagram Developing Customizable AI-Powered Chatbot
November 01, 2023

Instagram is reportedly working on a new feature that would let users create a customized artificial intelligence (AI)-powered chatbot. The feature from the social media platform aims to provide users with a personalized AI chatbot that can engage in conversations, answer questions and offer support,...

Retail
Starbucks CEO Could Face Tough Questions Over ‘Re-Founding’
November 01, 2023

The CEO of Starbucks could reportedly face tough questions from investors at the coffee chain’s upcoming meeting. This week marks Starbucks’ investor day, the first such event since Laxman Narasimhan became chief executive, as Bloomberg News reported Wednesday (Nov. 1). “Laxman has talked about ‘re-founding’ the business,” Sharon...

Retail
eCommerce Platforms Open Up New Digital Channels for Auto Parts 
November 01, 2023

Buying auto parts, historically speaking, has been about as brick and mortar a process as one might find anywhere. Buying the parts themselves tends to be an urgent consideration: Something’s wrong with the car or the truck, a repair’s necessary to keep things moving, literally....

eCommerce
Michaels Marks Official Launch of MakerPlace Marketplace
November 01, 2023

Arts and crafts retailer Michaels has officially launched its online marketplace. MakerPlace is billed as the only online marketplace that offers handmade goods, classes led by artists, how-to guides and access to Michaels’ products in a single platform, according to a Wednesday (Nov. 1) press...

Artificial Intelligence
Google Begins Rollout of AI Tools for Creating Product Imagery
November 01, 2023

Google has begun the rollout of Product Studio, a set of artificial intelligence (AI) tools that help merchants create and manage product imagery. The tools, whose upcoming launch was initially announced in May, began rolling out Wednesday (Nov. 1) and will be available in Merchant...

eCommerce
PublicSquare Debuts ‘Woke-Free’ eCommerce Marketplace
November 01, 2023

PublicSquare, a self-described marketplace for “patriotic businesses and consumers,” has launched an eCommerce site.  The site, which rolled out Wednesday (Nov. 1), is aimed at offering small businesses a way to boost sales while giving consumers “a seamless transaction experience that aligns with their values,”...

B2B Payments
From Tradition to Transformation: B2B Enterprises Hit Generational Inflection Point 
November 01, 2023

A generational change is coming for the B2B landscape. But from employees to ERP (enterprise resource planning) systems, it doesn’t have to be out with the old and in with the new in one fell swoop. Rather, a winning combination of both innovative and existing...

Loyalty & Rewards
Amid Great ‘Interchange Debate,’ What Happens to Rewards Programs?
November 01, 2023

The debate over interchange is now fully underway (again) on Capitol Hill. The question remains as to what happens with rewards programs — the sweeteners, you might call them — that are among the favored reasons for consumers, especially older consumers, to keep using their...

Retail
Google Aims New Shopping Tools at Boosting Small Business Sales
November 01, 2023

People want to make conscious choices and contribute to the success of local and independent enterprises. This inclination to “shop small” is driven by various factors, including a desire to nurture the local economy, promote unique and artisanal products, and build a stronger sense of...