Search results for "loyalty"

September 12, 2023
14% of Consumers Exclusively Purchase Groceries Online

A small but significant share of consumers steer clear of grocers’ physical stores completely, turning to their smart devices to purchase the foods and beverages they need, PYMNTS Intelligence reveals....


September 12, 2023
Domino’s Rewards Launch Takes Shots at Dunkin’, Others

Domino’s Pizza is putting its rivals in its crosshairs with the latest iteration of its loyalty program. On Tuesday (Sept. 12), the quick-service restaurant (QSR) giant, which has more than 20,000...


September 12, 2023
Are Pet Parents Finally Starting to Trade Down on Food?

Are America’s dog and cat owners beginning to switch to cheaper pet foods? The grocery trade-down wave has been underway for months as inflation continues, but pet products managed to avoid that...


September 12, 2023
TikTok Says SMBs Can’t Go Viral Without Understanding This First

In recent years, TikTok has emerged as a powerful tool for small and medium-sized businesses (SMBs) looking to drive business growth. Its reach and engagement levels have transformed it into...


September 12, 2023
Optimizing eCommerce Payments Demands Dynamic Routing

As discussed in the recent PYMNTS Intelligence “Primer on Payments Orchestration,” the key difference between payments orchestration and payments optimization is that orchestration extends the reach of a payments stack...


September 11, 2023
Chick-fil-A Reportedly Tests Robot Servers Amid Diner Concerns Around Automation

Chick-fil-A is reportedly testing out robo-waiters as consumers grapple with mixed feelings around automation in the restaurant industry. The quick-service restaurant (QSR) chain, which has more than 2,800 restaurants across...


September 11, 2023
Amgen/Horizon: Entrenchment is the New Conglomerate Effects Theory

By Elyssa Wenzel1 I. INTRODUCTION What’s in a name? According to the US antitrust agencies, a conglomerate merger by any other name (be it “range effects,” “portfolio effects,” “ecosystem effects,”...


September 11, 2023
Splitit and AliExpress Bring ‘Pay After Delivery’ to the US

Installment payment platforms Splitit and AliExpress are bringing their “Pay After Delivery” offering to the United States. The service, already offered throughout Europe, lets consumers pay for goods after delivery using a “custom-branded...


September 11, 2023
AMP Raises $18.5 Million for Interconnected Platform for eCommerce Merchants

AMP has raised $18.5 million in a Series A funding round to expand its interconnected platform for eCommerce merchants. The idea for AMP came about when founders Cameron Priest and Patrick Barnes realized that many...


Expanding Payments Choice
Automotive Loyalty Gets Boost With Real-Time Digital Disbursements Seventy-five percent of car buyers favor brands that offer rewards, with a similar percentage (74%) favoring digital payments. In the latest edition of the “Expanding Payments Choice Playbook Series,” a collaboration with Onbe, PYMNTS examines the critical role digital rewards and incentives now play in facilitating a true end-to-end digital car-buying experience.
The 2022 Restaurant Digital Divide: Restaurant Customers React To Rising Costs, Declining Service
Study Finds Millennials Trade Food, Restaurant Quality to Keep Eating Out  The 2022 Restaurant Digital Divide: Restaurant Customers React To Rising Costs, Declining Service” surveys 2,378 restaurant patrons about their dining habits and finds that millennials and Gen Z consumers are willing to trade both food and restaurant quality to avoid eating at home.