2023 Money Mobility Index
FinTech Issuers Promise Instant Payments, But Many Can’t Deliver
The average FinTech issuer barely earns a passing grade when it comes to allowing accountholders to instantly move money in and out of their digital accounts. New data examining FinTech money mobility frictions in the “2023 Money Mobility Index,” a PYMNTS and Ingo Money collaboration, finds that 75% of them lack the risk management systems to deliver what they promise.
Inside the March Index
- 6: Overall Index score of firms offering less than three instant payment methods
- 5: Overall Index score of firms offering six or more instant payment methods
- 26%: Share of bottom-performing FinTech issuers that say their customers have no problems with transfer speed when moving money
Money Mobility Report
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Banking Both Sides: Instant Payouts Turn Receivers Into Customers
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Five Years of Change: How Payouts Shifted from Slow and Paper-Based to Instant and Digital
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Money Mobility: Who Gets Paid Fast and Who Waits
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Money Mobility Ecosystem: Meeting Recipient Expectations in the Instant Economy
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Beyond Speed: The Case for Instant Payout Adoption and Stickiness
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From One-Way Payouts to Two-Way Loyalty: Turning Disbursements Into Long-Term Customer Relationships
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The Power Of Open-Loop P2P Payments
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Money Mobility: An API-Based Innovation Guide For FinTechs
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Money Mobility: Delivering Money-Out Mobility At Scale
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Money Mobility: Navigating The Challenges Of Money-In Mobility
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Money Mobility: The FinTech’s Guide To Making Accounts Money Mobility-Ready