Accelerating The Real-Time Payments Demand Curve

Accelerating The Real-Time Payments Demand Curve

Accelerating The Real-Time Payments Demand Curve: What Banks Need To Know About What Consumers Want And Need, a PYMNTS and Alacriti collaboration, examines consumers’ understanding of real-time payments and the methods they use for different types of payments. The report explores consumers’ interest in real-time payments and their willingness to switch to financial institutions that offer such capabilities.

Inside the November Report

  • Thirty percent of consumers believe that access to real-time payments is a key factor when selecting financial institutions
  • Seventy percent of consumers who have used real-time payments before would be “very” or “extremely” likely to use the option again if it were available for free
  • One-quarter of consumers would switch to new FIs to gain access to real-time payment offerings

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