Cover for the PYMNTS and Spreedly April 2023 "Payments Orchestration Tracker: Payments Orchestration for Increased Merchant Customer Retention"

From Payments Choice to Gateway Preference: Payments Orchestration 2.0 Helps Global Platforms Grow Sales

Payments Orchestration for Increased Merchant Customer Retention

Merchant aggregators and marketplaces looking to compete globally must be able to support a broad range of merchant customers’ payment service provider relationships both swiftly and easily. Spreedly’s Randy Guard explains how payments orchestration enables platforms to add merchants’ preferred gateways at the flip of a switch. Learn more in the “Payments Orchestration Tracker®,” a collaboration with Spreedly.

Inside the April Tracker

  • PYMNTS speaks with Randy Guard, chief marketing officer and product officer at Spreedly, about why marketplaces need payments orchestration solutions to satisfy merchant partners.
  • One-third of merchants were disappointed in PSPs’ risk and transaction security, with other pain points including access to support services and transaction settlement times.
  • PYMNTS details how customizable payments orchestration can enable diverse payment methods and help aggregators improve merchant retention.

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    Payments Orchestration