With mobile ordering now accounting for 60 percent of all digital orders, it has fast become the way the majority of consumers buy and pay for food today. This increased demand for mobile ordering means quick-service restaurants (QSRs) must focus on offering a seamless mobile...
Ticket sales are only one piece of theater revenue, and mobile order-ahead can allow patrons to buy concessions and beat lines. However, seamless services aren't enough — apps must also prevent underage alcohol purchases, while keeping customer data safe. In the latest Mobile Order-Ahead Tracker,...
Six out of every 10 digital orders are now carried out via mobile app, putting the smartphone at the center of the modern quick-service restaurant (QSR) experience. More consumers are also using mobile apps for the rewards points and perks, as well as for the...
Seamless mobile ordering services alone aren’t enough to win users. Apps must also deliver robust security to reassure customers that their personal and payment data is safe, say Sabine Valenga and Victor Carreño, co-founders of mission-based app Food for All. In the latest Mobile Order-Ahead...
Dining out can be a jarring experience for customers used to the speed and convenience of mobile ordering. Increasingly, sit-down restaurants are looking to serve diners on a tight schedule by introducing mobile order- and pay-ahead services. The January “Mobile Order-Ahead Tracker™” examines how table-service restaurants...
Hummus and pita with a side of cybersecurity? When it comes to warding off fraudsters, QSRs would be wise to adopt biometric authentication and entrust customer data storage to partners, says Dan Simpson, CEO of the Taziki’s Mediterranean Café chain. In the latest Mobile Order-Ahead...
Quick-service restaurants (QSRs) are breaking out loyalty rewards in hopes of luring customers away from the competition — and turning one-time buyers into loyal, frequent customers. Burger King, for one, recently turned heads with a rather pointed promotional campaign that rewards customers for abandoning McDonald’s...
Offering mobile order-ahead on college campuses takes more than just a great app and meal plan payments — it also requires tight security, says John Diaz, Blackboard’s VP of retail solutions product management. In PYMNTS’ latest Mobile Order-Ahead Tracker, Diaz explains how Blackboard is using...
With much of the year behind them, quick-service restaurants (QSRs) are taking the time to reflect on their mobile ordering wins and stumbles. Panera Bread, for one, boasted about 33 percent of its sales dollars coming from digital channels, while Chipotle said its digital sales...
