Reducing B2B Payments Friction For SMBs

Small Businesses Willing to Pay Premium to Eliminate AP/AR Hassles 

AP/AR headaches are so painful that two-thirds of SMBs interested in single platform for payables and receivables would be willing to pay up to 1% per transaction just for relief, according to a PYMNTS survey of 500 SMBs and 100 payments executives conducted in collaboration with Plastiq.

Inside the August/September Report
  • 28%: Portion of SMBs citing cash flow visibility problems due to AP/AR processes
  • 41%: Share of SMBs that encounter high costs when making B2B payments
  • 35%: Portion of SMBs that use ACH as their main method for making payments

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