Consumer Sentiment About Open Banking Payments

New Study Shows Big Gap Between Open Banking Interest and Use 

While 46% of consumers report they would be highly willing to use open banking payments, only 11% of consumers actually did so. PYMNTS Intelligence’s latest study of 2,541 U.S. consumers, “Consumer Sentiment About Open Banking Payments,” a collaboration with Trustly, explores what is holding the payment method back.

Inside the March Study
  • 46%: Portion of consumers highly willing to use open banking payments for at least one product or service
  • 66%: Share of millennials highly willing to use open banking payments for at least one product or service
  • 6: Average number of websites or apps that Gen Z consumers connect their bank accounts to

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