How U.S. Shoppers Paid During The Holiday Season

One-Third of US Shoppers Made Online Retail Purchases in December The omicron variant of COVID-19 is causing a shift in U.S. shoppers’ buying and payment habits, with nearly one-third making retail purchases online last month although fewer did so with their mobile devices. In the latest Digital Economy Payments Report, PYMNTS surveyed 3,300 consumers to learn how they spent $556 billion in the final month of the 2021 holiday season.
January 2022
  • 73%: Portion of U.S. consumers who reported shopping in physical stores in December
  • 24%: Share of U.S. payments fraud victims who took at least a week to realize they were victims of fraud
  • 28%: Portion of U.S. consumers who reported making peer-to-peer payments in December

PYMNTS Digital Economy Payments Report Series

The Ascent of Digital Wallets
The Rise Of Mobile eCommerce
Consumers Buy In To Food Bargains
The Pitfalls Of Payment Diversification
Payment Method Diversification
How Consumers Pay In The Digital World
How Consumers Pay In The Digital World
Going Digital To Pay For Travel And Restaurant Dining
U.S. Consumers And The Post-Holiday Digital Shopping Ramp-Up
How Mobile Is Changing US Consumers' Shopping And Payment Habits