The Future of Unattended Retail

The Future Of Unattended Retail Report: Vending As The New Contextual Commerce, a PYMNTS and USA Technologies collaboration, details the findings from a survey of 2,325 U.S. consumers about their experiences with shopping via unattended retail channels and their interest in using them going forward.

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Inside the February Study:

  • 78.1 percent: Share of digital wallet users who want to make non-traditional unattended purchases
  • 48.6 million: Number of U.S. consumers who would like to buy non-traditional items via unattended channels
  • 49.4 percent: Portion of unattended retail shoppers who use unattended channels because they are fast

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