Replacing Physical With Digital
For a Growing Number of Consumers, Mobile Wallets Fit the Bill
A PYMNTS survey of 2,059 consumers for “The Mobile Wallet Challenge: Replacing Physical With Digital,” a collaboration with ACI Worldwide, finds that two in five consumers — enticed by both convenience and security — believe digital wallets can overshadow physical wallets in popularity.
Inside the January Report
- 40%: Share of consumers who have stored airline boarding passes in their mobile wallet
- 44%: Share of consumers who have used mobile wallets to pay for mobile phone bills
- 51%: Share of Gen Z consumers who believe mobile wallets can replace most or all uses of physical wallets