Grocery, Pharmacy And Convenience Retailers

To Compete With eCommerce, Physical Stores Need to Act More Like Online Retailers   As consumers demand a better user experience, brick-and-mortar retailers must focus on payments innovation to secure loyalty and stay competitive. For the report “Instant Payments Transformation Guide: Grocery, Pharmacy And Convenience Retailers,” a collaboration with ACI Worldwide, we surveyed 300 grocery, pharmacy and convenience retailers to find out which innovations they plan to add or enhance.
Inside the January Guide
  • 55%: Share of grocery retailers innovating new payment methods for in-store customers
  • 77%: Portion of retailers that view digital rewards and coupons as key to in-store customer loyalty
  • 43%: Share of retailers in the United Kingdom that plan to add real-time payments in the next three years

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    ACI Worldwide Payments Playbook Series

    Frequent Mobile Wallet Bill Pay Users the Most Satisfied
    Mobile Wallets Gain Popularity, But Hurdles Remain
    How Real-Time Payments Drive the In-Store Customer Journey
    Replacing Physical With Digital
    The New Payments Strategy Evolution
    The Digital Wallet Mandate: Secure Bill Pay Beyond The In-Store Point Of Sale
    Big Retail's Innovation Mandate: Convenience And Personalization