
The New Payments Strategy Evolution
Retailers at Risk: How Modernized Payments Solve Inferior Customer Experiences
While many retailers currently lack the digital tools needed to win over customers, PYMNTS’ report, “Navigating Big Retail’s Digital Shift: The New Payments Strategy Evolution,” a ACI Worldwide collaboration, explores how retailers can maximize their resources to ensure the journey goes smoothly.
Inside the December Playbook
- 52%: Share of U.S. retailers that accept or plan to accept real-time payments in the next three years
- 56%: Portion of U.K. retailers that accept real-time payments or have plans to adopt the feature in the next three years.
- 43%: Share of U.K. retailers that plan to improve or add real-time payments in the next three years
Payments Innovation Playbook
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How BNPL Saved Christmas for 25% of Holiday Shoppers
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44% of Consumers Interested in AI-Enhanced Shopping Experiences
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FinTechs Are Three Times More Likely to Offer Real-Time Payments Than Credit Unions
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34% of Big Tech and FinTechs Lost Customers Over Fraud
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Frequent Mobile Wallet Bill Pay Users the Most Satisfied
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Mobile Wallets Gain Popularity, But Hurdles Remain
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How Real-Time Payments Drive the In-Store Customer Journey
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Replacing Physical With Digital
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Grocery, Pharmacy And Convenience Retailers
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The Digital Wallet Mandate: Secure Bill Pay Beyond The In-Store Point Of Sale
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Big Retail’s Innovation Mandate: Convenience And Personalization