ACI - The Digital Wallet Mandate: Secure Bill Pay Beyond The In-Store Point Of Sale - November 2022 - Discover how consumers are interested in using mobile wallets for more than just in-store purchases and bill pay

The Digital Wallet Mandate: Secure Bill Pay Beyond The In-Store Point Of Sale

Digital Wallet Users Love Bill Pay For Speed and Security

A new PYMNTS survey of 2,059 consumers for “The Digital Wallet Mandate: Secure Bill Pay Beyond The In-Store Point Of Sale,” a collaboration with ACI Worldwide, found that consumers use mobile wallets about 85% more often to pay bills than to make purchases in-store.

Inside the November Report

  • 46%: Share of mobile wallet users who use them to make P2P payments
  • 32%: Portion of consumers who use mobile wallets to pay bills who cite security as the reason
  • 76%: Share of consumers who use mobile wallets to pay bills who cite speed and convenience as the reason

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