ACI Worldwide - Retail Payments Innovation Year in Review: How Real-Time Payments Drive the In-Store Customer Journey - February 2023 - Learn how retailers can implement new payment strategies to maintain customer loyalty and increase engagement

How Real-Time Payments Drive the In-Store Customer Journey

UK Retailers Lead US Counterparts in Adopting In-Store Payments Innovations  

Last year, retailers innovated everything from digital tools to real-time payments, and they are not done. “Retail Payments Innovation Year in Review: How Real-Time Payments Drive the In-Store Customer Journey,” a collaboration with ACI Worldwide, outlines retailers’ approach to modernization, why outsourcing is in, and what’s on tap for retailers in the U.K. for the next three years.

Inside the February Report

  • 33%: Share of U.S. retailers planning to add real-time payments in the next three years
  • 44%: Portion of retailers citing secure payment data as a reason to implement digital tools in-store
  • 43%: Share of U.K. retailers planning to add real-time payments in the next three years

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