AI Assistants

OpenAI’s Muse Rival Arrives Half-Baked

OpenAI’s Muse Rival Arrives Half-Baked
OpenAI’s Muse Rival Arrives Half-Baked
September 30, 2026  |  Artificial Intelligence

Artificial intelligence agents are showing up everywhere. Meta released its Muse personal AI agent on Sept. 8, and it reached the top of Apple’s free...

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Best Buy Uses AI to Stop Passing Customers Around
Best Buy Uses AI to Stop Passing Customers Around
September 24, 2026  |  Artificial Intelligence

A customer seeking help with a malfunctioning laptop might call Best Buy, explain the problem, get sent to a second department and explain it again....

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Is Muse Really the Answer to Meta’s AI Woes?
Is Muse Really the Answer to Meta’s AI Woes?
September 23, 2026  |  Artificial Intelligence

Meta’s Muse, the personal artificial intelligence agent the company launched Sept. 8, has taken Silicon Valley and Wall Street by surprise. Within days of launch...

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Meta Tests Human Callers for Muse After Merchants Hang Up on AI
Meta Tests Human Callers for Muse After Merchants Hang Up on AI
September 22, 2026  |  Artificial Intelligence

Meta tested having human contractors handle some calls for the phone-calling feature of its personal artificial intelligence assistant Muse, Reuters reported Tuesday (Sept. 22), citing...

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Crocs Puts One AI Agent in Charge of Sales and Service
Crocs Puts One AI Agent in Charge of Sales and Service
September 22, 2026  |  Artificial Intelligence

A shopper looking for a birthday gift for a nephew opens a chat on Crocs.com, asks for ideas, checks whether a size will fit and...

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Apple Bets on Siri AI to Win the Personal Assistant War
Apple Bets on Siri AI to Win the Personal Assistant War
September 14, 2026  |  Apple

Apple released its artificial intelligence-powered Siri AI on Monday (Sept. 14), saying in a press release that the assistant is now more capable with personal...

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Lowe’s AI Assistant Turns Questions Into Sales
Lowe’s AI Assistant Turns Questions Into Sales
August 27, 2026  |  Artificial Intelligence

Lowe’s AI shopping assistant, Mylow, has fielded more than 25 million questions from customers and store associates since launch, and shoppers who engage with it...

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Instinct Nears $2.5 Billion Valuation as AI Assistants Take Over Daily Chores
Instinct Nears $2.5 Billion Valuation as AI Assistants Take Over Daily Chores
August 26, 2026  |  Artificial Intelligence

Instinct, the developer of an artificial intelligence (AI)-powered assistant that seems to be gaining traction among early adopters, is raising a $250 million Series B...

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