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Bypass
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5.4KCommentaryYou Heard It Here First: Best Of 2018’s Monday Conversations
There has been a lot of concern in recent years that conversation, as an art form, is dying. The BBC has written...
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6.9KQSR & MobileDigital Divide: QSR Managers And Consumers Face Nearly 30-Point Gap On Innovation Preferences
While quick-service restaurant (QSR) managers and customers might view the same menu, they might not always be on the same page when...
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11.0KResTechHow QSRs Can Satisfy Customers’ Appetite For Innovation
A quick look at the latest edition of the PYMNTS Restaurant Readiness Index strongly drives home the point that consumers are, pardon the...
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3.5KQSR & MobileDeep Dive: Single Vs. Multiple-Location QSR Customers
Why do some customers visit the same QSR location every day, and some will visit multiple locations of the same chain? The...
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18.2KQSR & MobileSubway Seeks To Innovate, Reworking Kiosks, Loyalty And Mobile
For insight on how QSRs are responding to changing customer expectations, PYMNTS caught up with Carissa Ganelli, chief digital officer at Subway....
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6.7KQSR & MobileNEW DATA: The 10 Key Innovations Driving QSR
Consumers expect to be met with technology wherever they go, and quick-service restaurants (QSRs) are no exception. When it comes to ordering...
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16.0KMobile CommerceBypass CEO: Dining’s Big Digital Disruption
Grubhub’s announcement last week, that it will acquire mobile ordering and payments platform LevelUp, is the most recent reminder that software and technology is eating the...
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12.8KPayments InnovationAmazon Restaurants, Big Threat Or Essential Lifeline?
The restaurant industry today is a study in contradictions. Census data tells us that roughly 44 percent of what consumers spend on...
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7.5KOmnicommerceThe Data-Driven Future Of Dining
The restaurant space is in the midst of a digital upgrade, anchored by a wave of activity around cloud-based point-of-sale (POS) solutions...
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13.9KResTechIHOP Turns To Mobile Technology To Keep Up With Digital Joneses
There isn’t much separating the best from the rest when it comes to QSR innovation – except when it comes to in-store...
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9.2KResTechNEW DATA: The 15 POS Features QSRs Need To Succeed
Restaurants are smart to invest in digital ordering. In 2017, restaurant customers placed more orders digitally than in any other year on...
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8.6KResTechIs Delivery QSR’s Groupon Redux?
Getting customers through restaurants’ doors and getting restaurants through customers’ doors are two very different things. One can lead a business to...
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7.9KPoint of SaleWhy QSRs Need A Commerce Engine — Not A Point Of Sale
Technology can be a fickle friend. In most sectors today, from retail and restaurants to financial sending and lending, organizations are discovering...
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8.4KResTechPanera Gives Its Customers A Verbal Order-Ahead Assist
For QSRs, fast is the name of the game — but when it comes to innovation, the industry is anything but speedy....
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11.6KResTechNEW STUDY: Why Fast Food Isn’t Innovating Fast Enough
Quick service restaurants (QSRs) are known for getting customers their food fast. For modern, tech-happy customers, however, quickly receiving their burger and...
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7.2KLoyalty & RewardsWhy Deals Don’t Drive Loyalty
The selling point for Cheers was never the food; it was the fact that everybody knew your name. Talking the loyalty talk...
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4.7KPayment MethodsHelping QSRs Shake FOMO
Don’t hang the pictures on the wall or fix the siding until you know the plumbing works. According to Karen Webster, that’s...
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4.2KPayment MethodsBank Of America Merchant Services And Bypass Create A New Digital Commerce Offering
Bank of America Merchant Services announced Wednesday (May 3) that it is teaming up with Bypass, the developer of cloud-based restaurant and...
