Bypass

How QSRs Can Satisfy Customers’ Appetite For Innovation

A quick look at the latest edition of the PYMNTS Restaurant Readiness Index strongly drives home the point that consumers are, pardon the...

2.3K

QSR & Mobile

Deep Dive: Single Vs. Multiple-Location QSR Customers

Why do some customers visit the same QSR location every day, and some will visit multiple locations of the same chain? The...

8.7K

QSR & Mobile

Subway Seeks To Innovate, Reworking Kiosks, Loyalty And Mobile

For insight on how QSRs are responding to changing customer expectations, PYMNTS caught up with Carissa Ganelli, chief digital officer at Subway....

3.6K

QSR & Mobile

NEW DATA: The 10 Key Innovations Driving QSR

Consumers expect to be met with technology wherever they go, and quick-service restaurants (QSRs) are no exception. When it comes to ordering...

6.9K

Mobile Commerce

Bypass CEO: Dining’s Big Digital Disruption

Grubhub’s announcement last week, that it will acquire mobile ordering and payments platform LevelUp, is the most recent reminder that software and technology is eating the...

7.7K

Payments Innovation

Amazon: QSRs’ Big Threat Or Essential Lifeline?

The restaurant industry today is a study in contradictions. Census data tells us that roughly 44 percent of what consumers spend on...

6.1K

Omnicommerce

The Data-Driven Future Of Dining

The restaurant space is in the midst of a digital upgrade, anchored by a wave of activity around cloud-based point-of-sale (POS) solutions...

9.7K

ResTech

IHOP Turns To Mobile Technology To Keep Up With Digital Joneses

There isn’t much separating the best from the rest when it comes to QSR innovation – except when it comes to in-store...

7.3K

ResTech

NEW DATA: The 15 POS Features QSRs Need To Succeed

Restaurants are smart to invest in digital ordering. In 2017, restaurant customers placed more orders digitally than in any other year on...

7.2K

ResTech

Is Delivery QSR’s Groupon Redux?

Getting customers through restaurants’ doors and getting restaurants through customers’ doors are two very different things. One can lead a business to...

6.6K

Point of Sale

Why QSRs Need A Commerce Engine — Not A Point Of Sale

Technology can be a fickle friend. In most sectors today, from retail and restaurants to financial sending and lending, organizations are discovering...

6.6K

ResTech

Panera Gives Its Customers A Verbal Order-Ahead Assist

For QSRs, fast is the name of the game — but when it comes to innovation, the industry is anything but speedy....

NEW STUDY: Why Fast Food Isn’t Innovating Fast Enough

9.8K

ResTech

NEW STUDY: Why Fast Food Isn’t Innovating Fast Enough

Quick service restaurants (QSRs) are known for getting customers their food fast. For modern, tech-happy customers, however, quickly receiving their burger and...