Fast-casual restaurants are expanding their drive-thru efforts to attract convenience-seeking consumers, gaining share from QSRs. In this month’s wave of restaurant earnings calls, leading chains...
This week in restaurants, Japan trials upscale vending machines, Chipotle experiments and eateries tap subscriptions. In an effort to revive its vending machine industry, Japan...
This week in restaurants, DoorDash adds driver features, Grubhub upgrades white-label offerings and Chipotle automates. One of DoorDash’s key competitive advantages over other aggregators in...
Major restaurants are personalizing their loyalty rewards in an effort to combat falling traffic. On recent earnings calls, company executives across popular quick-service restaurant (QSR),...
Restaurants’ efforts to attract Generation Z to their digital channels appear to be paying off. The Context Restaurants and their tech partners have been working...
As restaurants continue to seek out solutions for their labor challenges, many major brands are testing robotic solutions to automate the cooking process. Fast-casual Chinese...
Staffing shortages challenge quick-service restaurants to meet a growing volume of digital orders and the return of on-site diners. In the "Order to Eat Tracker,"...
Today in food commerce, BJ’s Wholesale Club unveils a smaller store format, while Karla Fiske, director of digital customer experience product management at Chipotle Mexican...
Chipotle Mexican Grill is going all-in on the digital ordering drive-thru lane. The Newport Beach, California-based fast-casual chain, which has 3,000 locations across five countries,...