Chipotle Mexican Grill

Gen Z-ers 150% More Likely Than Millennials to Leave Negative Restaurant Reviews

Gen Z-ers 150% More Likely Than Millennials to Leave Negative Restaurant Reviews
Gen Z-ers 150% More Likely Than Millennials to Leave Negative Restaurant Reviews
June 22, 2023  |  Consumer Insights

Younger consumers tend to be especially harsh on restaurants, PYMNTS research reveals, and given that they are also frequent reviewers, eateries must work hard to...

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More Than Half of Restaurant Customers Now Use Loyalty Programs
More Than Half of Restaurant Customers Now Use Loyalty Programs
April 13, 2023  |  Loyalty & Rewards

Restaurants’ efforts to drive loyalty adoption are working, with most consumers now engaged. Get the Full Story Complete the form to unlock this article and...

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Fast-Casual Restaurants Add Drive-Thru Lanes to Compete With QSRs
Fast-Casual Restaurants Add Drive-Thru Lanes to Compete With QSRs
February 27, 2023  |  ResTech

Fast-casual restaurants are expanding their drive-thru efforts to attract convenience-seeking consumers, gaining share from QSRs. Get the Full Story Complete the form to unlock this...

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Japan Upgrades Vending Machines as US Restaurants Try New Concepts
Japan Upgrades Vending Machines as US Restaurants Try New Concepts
February 17, 2023  |  ResTech

This week in restaurants, Japan trials upscale vending machines, Chipotle experiments and eateries tap subscriptions. Get the Full Story Complete the form to unlock this...

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Food Delivery Firms Turn Focus to Merchant and Driver Loyalty
Food Delivery Firms Turn Focus to Merchant and Driver Loyalty
February 10, 2023  |  ResTech

This week in restaurants, DoorDash adds driver features, Grubhub upgrades white-label offerings and Chipotle automates. Get the Full Story Complete the form to unlock this...

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Falling Restaurant Traffic Prompts Renewed Focus on Personalized Rewards
Falling Restaurant Traffic Prompts Renewed Focus on Personalized Rewards
February 08, 2023  |  Loyalty & Rewards

Major restaurants are personalizing their loyalty rewards in an effort to combat falling traffic. Get the Full Story Complete the form to unlock this article...

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Restaurants Are Closing the Digital Ordering Gap With Gen Z
Restaurants Are Closing the Digital Ordering Gap With Gen Z
January 18, 2023  |  ResTech

Restaurants’ efforts to attract Generation Z to their digital channels appear to be paying off. Get the Full Story Complete the form to unlock this...

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Restaurant Roundup: Brands Automate Food Production, Delivery
Restaurant Roundup: Brands Automate Food Production, Delivery
July 01, 2022  |  ResTech

As restaurants continue to seek out solutions for their labor challenges, many major brands are testing robotic solutions to automate the cooking process. Fast-casual Chinese...

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