consumer preferences

Best Buy Introduces AI-Powered Delivery Tracking, Signaling Shift in Retail Logistics
Best Buy Introduces AI-Powered Delivery Tracking, Signaling Shift in Retail Logistics
August 20, 2024  |  Delivery

Best Buy is rolling out an artificial intelligence (AI)-powered delivery tracking system that promises minute-by-minute updates. The company aims to satisfy customers who are increasingly...

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Kroger Sees Private-Label Push Bring Low-Income Shoppers Back
Kroger Sees Private-Label Push Bring Low-Income Shoppers Back
June 20, 2024  |  Earnings

With ongoing financial challenges affecting consumers very differently depending on their financial standing, Kroger is seeing its initiative to improve its private-label offerings prove key...

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1 in 3 Shoppers Wants to Buy Local Products
1 in 3 Shoppers Wants to Buy Local Products
June 18, 2024  |  Consumer Insights

As retailers look to win customers’ loyalty, PYMNTS Intelligence research finds that buying local goods is a top-of-mind concern for a significant share of consumers....

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Brands Unveil Live Events as Consumers Spend More on Experiences
Brands Unveil Live Events as Consumers Spend More on Experiences
June 18, 2024  |  Retail

As consumers splurge on experiences while being more conservative in their retail spending, brands are finding that if they want to capture the public’s enthusiasm...

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Zillennial Grocery Choices Show Appetite for Digital Content
Zillennial Grocery Choices Show Appetite for Digital Content
June 05, 2024  |  Retail

Sandwiched between millennials and Generation Z are the zillennials, those born between 1991 and 1999 who have emerged as conscientious consumers.  As PYMNTS Intelligence reveals...

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Stitch Fix: Shoppers Splurging on Fashion Demand More Personalized Expertise
Stitch Fix: Shoppers Splurging on Fashion Demand More Personalized Expertise
June 04, 2024  |  Earnings

Amid ongoing economic challenges, shoppers may be willing to spring for premium fashion service, but as Stitch Fix has seen, they need to know that...

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High-Income Shoppers Seek Store-Specific Card-Linked Rewards  
High-Income Shoppers Seek Store-Specific Card-Linked Rewards  
June 04, 2024  |  Loyalty & Rewards

For shoppers with the most cash to burn, PYMNTS Intelligence data reveal, store-specific card-linked rewards go the longest way toward driving spending. By the Numbers...

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Consumers Opt-In for Digital Wallet Options That Manage Spending
Consumers Opt-In for Digital Wallet Options That Manage Spending
May 17, 2024  |  Payment Methods

As consumers look for simpler and more intuitive eCommerce experiences, Harvest Hosts sees providing more payment options as key to meeting shoppers’ demand to be able to...

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Ex-Walmart US CEO Bill Simon Says Retailer Won’t Keep Affluent Shoppers
Ex-Walmart US CEO Bill Simon Says Retailer Won’t Keep Affluent Shoppers
May 17, 2024  |  Retail

Walmart shouldn’t count on keeping the affluent customers it has recently gained, the retailer’s former U.S. CEO Bill Simon said Thursday (May 16). Speaking on CNBC’s Fast Money,...

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