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consumers
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CoronavirusThe Four COVID Personas, Part 1: ‘Social Shifters’
That people and life itself are changing as a result of the pandemic is not in doubt. Perhaps the most difficult thing...
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EconomyRocky Road Confronts Digital (And Hesitant) Consumer For Rest Of 2020
For the digital consumer — for the U.S. economy — a recovery is in the cards, yes. But it will take a...
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NewsToday In Payments: Wirecard Forces German Accounting Regs Reboot; Consumers Sour On Travel Rewards Cards
In today’s top news, Germany’s deputy finance minister wants to restructure accounting firm regulations, and consumers are turning away from travel rewards...
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eCommerceHow The Stage Was Set For The Pandemic’s Great Digital Shift
It may feel like the pandemic has always been here. That there was no “before” this — before the worry about microbes,...
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Digital PaymentsImproving Conversions While Navigating The Great Digital Shift
When the pandemic is over, there will be thousands of books written about the ways the coronavirus changed daily life, globally. Among...
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Subscription CommerceBrewing User Interest In Coffee Subscriptions
Consumers have turned to online subscriptions to get their caffeine fixes while the bulk of America’s 37,000 coffee shops remain shut down...
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Mobile ApplicationsHow Brick-and-Mortar Banks Can Seize The Digital Moment
There was a time when consumers did not require much more from their local bank than a checking account, savings account and...
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CoronavirusNEW DATA: States Push To Reopen – Will Consumer Demand Follow?
It has been almost two months since the World Health Organization (WHO) first declared the coronavirus a pandemic on March 11, and...
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SMBsPPP’s Banker Versus Borrower Dilemma
Since the launch of the Paycheck Protection Program (PPP) in early April, the single-minded focus of the U.S. Treasury, the banks approved to process...
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CoronavirusWhat Germany’s Soft Reopen Portends For The US Market
What if an economy had a grand(ish) reopening — and almost everyone decided to sit it out? Such is the question German officials...
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CoronavirusSalary Cuts Swell The Paycheck-To-Paycheck Ranks
The recent spike in joblessness has attracted no small share of attention for the very good reason that the figures taken from...
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Consumer InsightsAnticipating The Consumer Spending Rebound
The coronavirus pandemic winds on, and while it seems like it’s been forever, when — and not if — we emerge from...
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EconomyConsumers Pay Down Credit Card Debt As Businesses Ramp It Up
As the coronavirus pandemic continues, a sharp difference emerges between the ways consumers and businesses are dealing with credit: Consumers are spending...
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CoronavirusThe Great Reopening 101: What We Know About The Phased Return To ‘Normal’ So Far
The U.S. economy has been for all intents and purposes shut down due to the global coronavirus pandemic for the last four...
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LoansFed Bets Trillions In SMB Lending That Consumers Will Return
A quick recovery may be in the cards. But so might a “false start.” Thursday morning, the U.S. Federal Reserve said that...
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CoronavirusFed Unveils Plan To Aid Coronavirus-Wracked Consumers And Businesses
The Federal Reserve launched a massive aid package on Monday (March 23) to prop up the coronavirus-devastated U.S. economy, unveiling up to...
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B2B PaymentsMain Street USA Was Healthy In February, But Coronavirus Is The Wild Card
A decade of growth, poised to be upended. Amid the widespread, and widening, impact of the coronavirus, the latest data from the...
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CoronavirusThe Light At The End Of The COVID-19 Tunnel
It is easy to get a little bit confused when one takes a step back and looks at the unfolding public reaction...
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RetailShoppers Likely To Avoid Malls If Coronavirus Escalates
In the event that the Coronavirus gets worse in the United States, 58 percent of consumers say they will probably steer clear...
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Voice ActivationWhy Voice Is Connected Commerce’s Killer App
Consumers have experienced the convenience of shopping with their voices, and they cannot get enough. The share of consumers who own voice-activated...
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eCommerceWalmart Subsidizes Vendor Price Cuts To Gain Edge Over Amazon
Price wars usually only have one winner: Consumers. Price wars tend to be decent short term strategies to lock in customers. But...
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PodcastsBridging Instant Payments’ Perception/Reality Gap
Payments people love to talk about rails — whose rails are the fastest, cheapest, most secure, most accepted, most compliant. Consumers, not...
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Digital BankingFor Better Banking, Is Consumer Control Actually Key?
Consumers want control — everybody seems to know that. But what you probably don’t know is that consumers want the type of...
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Security & FraudStudy: More People Fall Prey To Fraudsters Online Than By Phone
A recent study about how people respond to scammers shows that consumers are more likely to become victims on social media and...
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RetailRetail Innovation Depends On Older Consumers, Too
Youngsters tend to get all the credit when it comes to being a force that drives retail innovation, and that’s fair enough....
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CommerceTrade Wars Could Cost Each US Consumer $900 This Holiday Season
All wars have casualties. And the casualties linger after the clashes stop. This will likely be the case as the U.S./China trade...
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NewsRetail Automation: Big Bang Or Slow Build?
Kiosks. Intelligent cabinets. Cashless stores. Retailers must embrace automation, as Tim Moran, senior vice president of product and marketing at Worldnet, tells PYMNTS....
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InvestmentsIdentity Verification Firm Truework Gets $12M For Cloud-Hosted Solutions
Identity Verification firm Truework announced it has raised $12 million in Series A financing led by Sequoia Capital. As part of the...
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Merchant InnovationQSRs Supersize Their Digital Ante
The second quarter of 2019 showed that the QSR digital and mobile innovation push has gained more fuel. Starbucks, McDonald’s, Dunkin and...
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DebtCFPB Report: One In Four Consumers Have Debt In Collections
More than a quarter of consumers have one debt in collections, according to data from the Consumer Financial Protection Bureau. A large swath...
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Payments InnovationPush Payments’ Path To Digital Innovation In The Developing World
Push payments have been a topic of conversation in the developed world for the last several years, across verticals and use cases....
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Financial InclusionConsumers Still Have Much To Learn To Reach Financial Literacy
As Financial Literacy month comes to a close, we take a look at how consumers are faring with their finances. Despite being...
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LegalUK Lawsuit Against Mastercard Gains Court Support
A consumer lawsuit against Mastercard in the U.K. got approval to move forward after a court reversed a ruling by the Competition...
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NewsAmex Delinquency Rates Flat In March
American Express, the payments company, reported Monday (April 15) that credit card delinquency rates in March were flat with February, which should...
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BiometricsTwo Lawmakers Float First Facial Recognition Privacy Bill
With facial recognition growing in popularity and uses showing up everywhere from the airport to retailers, two U.S. senators introduced legislation that...
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LoansBanks Get Stricter On Loan Standards, Brace For Declines
The Federal Reserve revealed Monday (February 5) that an increasing number of banks have gotten stricter with the underwriting of some loans...
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International$13B In Trump Trade War Tariffs Go Unpaid
While President Donald Trump has boasted that his tariffs imposed on China and other countries have made billions of dollars for the...
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DebtStudent Loan Debt Hits $1.465 Trillion, Sets New Record
Student loan debt in the U.S. has set a new record, hitting $1.465 trillion in November, according to a new analysis by...
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Consumer FinanceNEW DATA: With Wages And Hopes High, Why Are Consumers Behind On Bills?
The numbers are in, and the economy is looking up: Gross domestic product (GDP) is increasing fast, wages are rising and the...
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Security & FraudPing Identity Survey Shows Consumers Will Go To Great Lengths To Protect Their Data
Ping Identity, the Identity Defined Security (IDS) company, announced on Wednesday (Nov. 7) that it has released the results of the Ping...
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RetailJet.com Opens Nike And Bonobos Dedicated Shops
To bring in younger consumers, Jet.com is expanding its assortment on its website. The eCommerce retailer brought Bonobos and Nike dedicated shops...
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Partnerships / AcquisitionsTencent Invests $180M In Brazilian FinTech Nubank
China’s Tencent Holdings paid $180 million for an undisclosed minority stake in Brazilian FinTech Nu Pagamentos SA (known as Nubank). As a...
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Payment MethodsToneTag CEO Sounds Off On Payments At The Speed Of Sound
Talk about cashless and contactless. How about payments made at the speed of sound — to be specific, using encrypted sound waves...
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Today In DataToday In Data: Consumer Necessity Is The Mother Of Retail Innovation
Everyone is looking for more these days: more sales, more experiences, more commerce touchpoints, more security, more seamlessness. Consumers want faster authentication methods, buyers want...
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Security & FraudEntersekt: Why Authentication Needs A Standard
Authenticating a transaction can be a widely varied experience. Call centers, particularly those dealing with financial transactions, have a strong need to...
- International
Chinese Tariffs Could Hit Consumers’ Pocketbooks To The Tune Of $3.2B
The tariffs put in place by the U.S. government on printed circuit assemblies and connected devices could result in U.S. consumers paying $3.2...
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DataCalifornia Passes Online Privacy Data Law Aimed At Protecting Consumers
The state of California passed a new digital privacy law that provides consumers with more transparency and control over their digital data....
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NewsFlipkart Signs On To Mastercard Digital Enablement Services
Mastercard, the payments company, announced Tuesday (Feb. 27) at the Mobile World Congress that Flipkart, the Indian online grocer, is the first...
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ANTITRUSTWhy The Amex Case May Decide The Future Of Two-Sided Markets
The Supreme Court is gearing up to hear whether the antitrust case against American Express has merit -- or not. Just as...
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Sizzle/FizzleAlexa Sizzles, Etsy Fizzles And Data Security Eyes A Legislative Leap Forward
Sizzle Alexa: Users are spending more, and they seem to like doing it, as evidenced by stickiness. A new study reports that Amazon Echo users...
