Source: investopedia.com
There’s a rule of thumb at fast food and quick-serve restaurants (QSR): a seven-second reduction in customer wait time results in an average 1 percent...
Consumers want their orders faster than ever before. Quick-service restaurants (QSRs) are working to make the ordering process faster too. Wendy’s, for example, planned to...
Hacking 24/7 when it comes to [24]7.ai? Seems that way. In a week that saw possible data breaches at Delta, Kmart and Sears, Best Buy...
The memory of a purchase is often short-lived. The frenetic pace of daily life means it’s easy for people to forget about outstanding bills or...
Shopping for clothes is hard enough for women who fit industry ideals for shape and size. It’s even harder for women who fall outside those...
SMS text messaging is a little over 20 years old. For a human, that’s young. For a digital technology, on the other hand, it’s ancient....
Being a program manager isn’t easy. Essentially, it means handling everything other than card issuing, authorization and transaction processing. If it’s not holding money or...
In news reported Thursday (Jan. 25) by the Denver Business Journal, eCommerce giant Amazon has struck a deal with Colorado-based call center operator STARTEK to acquire...
Apple and Lowe’s are partnering to change how the home improvement brand interacts with its customer base. According to news from Chain Store Age, the...